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Monzo: Current account reviews

Name: Current account
Rating: 4.93 (19399 reviews)

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4.93

Based on 19,399 reviews, last reviewed 23rd Apr 2026

3656% increase in 5 star reviews

in the past 90 days

467% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo has been splendid! Monzo has been splendid! From notifying you of alerts, getting payments a day earlier, super efficient and user friendly Reviewed on: 23rd April 2026

Latest lowest rating:

1

They closed my account in 2024 without any clear rea... They closed my account in 2024 without any clear reason, even though I was actively using Monzo to receive my PIP payments. Honestly, it’s been a real... Read more Reviewed on: 14th April 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19399)

Don't travel without it!

Travelling is SO much easier with Monzo. It's the only thing I use when I travel. Simple to use and saves me a lot of money. I recommend it to all my friends and family! Reviewed on: 11th January 2020

All in one

Just like the title says. App has a clean, fun, and understandable layout, there’s a lot of transparency, being able to see the categories of your spending is fantastic as well as a monthly summary, saving pots are so nice to use, being able to see your direct debit going out etc helps a lot. And best of all, the community/staff are some of the best you’ll ever interact with :) Reviewed on: 11th January 2020

New Generation of Banking

Monzo has been able to change the face of banking, making it appealing to younger generations and making it more accessible than ever. Reviewed on: 11th January 2020

Poor customer service

App works well but I have found the customer service to be slow and unhelpful. Constant referrals to 'specialists', nothing gets done, poor attitude towards vulnerable customers Reviewed on: 11th January 2020

Amazing

Monzo has help me budget my money l, seperate what I need for bills, transport etc and keep the rest in my main balance. I could not do this with nationwide and they are very seamless. I enjoy getting paid a day early and it's the best feeling Reviewed on: 11th January 2020

Light and easy budget-focused banking

Monzo banking feels like I'm banking in the future. It's the important bits, streamlined, with all the faff taken out of the way. No constant pushes to use other products, no heavy to navigate interfaces. The quality and ease of the service offerings are high and always improving, and I respect that. I'd totally go to Monzo first for a loan, or sign up for a credit card if they offered one. Hell, I'd even say it's fun to use. Monzo, thank you for being a human bank. Reviewed on: 11th January 2020

Modern, customer focused and sleek

Great bank, good customer service (though anything can be improved !) Reviewed on: 10th January 2020

Amazing!

An amazing bank with amazing support! Reviewed on: 10th January 2020

Real Time Bank

Used CASS to move from Nationwide flex account our joint account for the main bills and my wife and I use the personal accounts to spend our smaller individual pensions. Ideal for silver surfers not just young upstarts Reviewed on: 10th January 2020

Monzo focus on what people want from their bank

They eliminate the faff that all the legacy banks put in your way. Reviewed on: 10th January 2020

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