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Monzo: Current account reviews

Name: Current account
Rating: 4.93 (18044 reviews)

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4.92

Based on 18,044 reviews, last reviewed 21st Feb 2026

40300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I choose Monzo to manage every day spending as the a... I choose Monzo to manage every day spending as the ability to create pots and categorise are so much better than my HSBC account. I have since started... Read more Reviewed on: 21st February 2026

Latest lowest rating:

1

They put my account on hold for no reason at all and... They put my account on hold for no reason at all and took them 2 weeks to answer my emails and they took my money too, will never bank with and most c... Read more Reviewed on: 12th February 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Awards

What is this award?

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (18044)

Review of the Monzo, Current account:

Have only recently opened an account and it is great...

Have only recently opened an account and it is great and easy to use Reviewed on: 28th March 2025

Quick response to any issues easy to navigate & offe...

Quick response to any issues easy to navigate & offers good savings rates Reviewed on: 12th February 2026

Parking fine

Great customer service helped me with a parking fine Reviewed on: 12th February 2026

App easy to use and keep track of all accounts inclu...

App easy to use and keep track of all accounts including savings good perks saving rates. Easy to move your money around and pay people and bills Reviewed on: 12th February 2026

Very good and easy to use I love the app

Very good and easy to use I love the app Reviewed on: 12th February 2026

Simply the best.

Simply the best. Awesome customer service. Quick to help. Reviewed on: 11th February 2026

can’t be beaten

Incredible customer service any time I need anything at all. Always looking for ways to enhance customer experience, love the ability to track spending, auto-save, not to mention the ability to see our mortgage details on the app too. So easy to use, fabulous card colour to find in my handbag pocket too! Reviewed on: 11th February 2026

Monzo is leading the way!

I’ve been a Monzo customer for years now and I am using them as a primary account. They’ve always had the customer first attitude and it shines through from the user friendliness of their app. Reviewed on: 11th February 2026

Really easy and efficient bank fast active payment g...

Really easy and efficient bank fast active payment gets notified 24/7 Reviewed on: 11th February 2026

Always quick customer service and very friendly.

Always quick customer service and very friendly. Easy to use app with great features! Reviewed on: 11th February 2026

I use Monzo as my everyday bank and I love it - espe...

I use Monzo as my everyday bank and I love it - especially the 0 fees on using my card abroad, the ability to sort my money into pots and earn interest on my savings, and even invest from right within the app. The flex account is also incredibly useful for having more financial flexibility. Reviewed on: 11th February 2026

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