Smart Money People Logo

Monzo: Current Account reviews

4.92
Based on 14,850 reviews, last reviewed 14th Jan 2025
78% decrease in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great bank and excellent customer service Great bank and excellent customer service Reviewed on: 14th January 2025
Faryaz S's avatar
Faryaz S

Latest lowest rating:

1

Terrible I opened a current account and it was closed. Emailed customer service slow response. Called the number was on hold and the women who answered didn’t ... Read more Reviewed on: 9th January 2025
CF's avatar
CF

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Review Monzo: Current Account now

Help others make smarter decisions by sharing your own experience. Write a review

Monzo Current Account reviews (14851)

Easy account opening

5
I've had Monzo for more than 5 years. The account was easy to open and I'm happy with their joint account and the competitive saving accounts they offer. Reviewed on: 15th April 2024

The app is phenomenal.

5
The app is phenomenal. it keeps you engaged Reviewed on: 15th April 2024

Good but not great

4
I've had my Monzo account since they were back in beta. The experience has generally been excellent, but I had some serious issues when trying to open a joint current account and, in all honesty, the customer support experience was poor. Reviewed on: 15th April 2024

Modern & flexible

5
The modern approach to money i.e. split pots, accessible accounts, range of accounts and credit cards makes Monzo a great bank to bank with! Perks that come with accounts/cards is a big draw- but mostly the ability to split money between pots is the best feature. Reviewed on: 15th April 2024

Amazing customer service and always resolved the iss...

5
Amazing customer service and always resolved the issues Reviewed on: 15th April 2024

Love Monzo have been using them since 2019.

5
Love Monzo have been using them since 2019. Reviewed on: 15th April 2024

Best customer experience

5
Monzo is a bank focused on solving problems for customers Reviewed on: 15th April 2024

Best bank!

5
Monzo was my first choice when I moved to the UK. So easy to open an account and I got my card 2 days after applying for an account. Reviewed on: 15th April 2024

Very good user interface and customer sevice

5
Very good user interface and customer sevice Reviewed on: 15th April 2024

Punchy and seamless

5
It’s seamless and I love the design Reviewed on: 15th April 2024

Do you have a different Monzo product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Monzo has a range of products available. Check the ratings of each product to find the right one for you. View all products