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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19422 reviews)

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4.85

Based on 19,422 reviews, last reviewed 21st Jun 2026

68% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo provides one of the best online experience. Monzo provides one of the best online experience. The app is clear and easy to understand. Money can be put into different pots making budgeting easy.... Read more Reviewed on: 21st June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19422)

Practical solutions that are easy convenient and cus...

Practical solutions that are easy convenient and customer focused Reviewed on: 14th February 2025

Frozen my card for no reason.

Frozen my card for no reason.. waited and still waiting since a week… have no access to my money. I asked then if they needed anything from my side and they kept saying jt was with specialist team.. i have bills to pay i am struggling financially to get access to my own money. Lack of communication and care just the worst service ever Reviewed on: 14th February 2025

Always been so easy to use.

Always been so easy to use. The interface you provide is simple and efficient with great excellent ways to save and invest money. Reviewed on: 13th February 2025

Amazing app, great service, efficient ,

Amazing app, great service, efficient , Reviewed on: 13th February 2025

Monzo is just phenomenal as my main bank.

Monzo is just phenomenal as my main bank. So much better than legacy banks I have banked with Reviewed on: 13th February 2025

Very good except the transfer value

Very good except the transfer value Reviewed on: 13th February 2025

I really like using Monzo bank.

I really like using Monzo bank. It’s very user friendly Reviewed on: 13th February 2025

Great service, intuitive app with helpful and useful...

Great service, intuitive app with helpful and useful features. Reviewed on: 13th February 2025

Team Monzo!

Starting with Monzo over 5 years ago, best bank I've ever used. Reviewed on: 13th February 2025

Monzo and it's pots has changed the way I budget mon...

Monzo and it's pots has changed the way I budget money and allows me to keep on track better than ever before Reviewed on: 13th February 2025

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