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Monzo: Current account reviews

Name: Current account
Rating: 4.93 (19253 reviews)

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4.93

Based on 19,253 reviews, last reviewed 11th Apr 2026

98950% increase in 5 star reviews

in the past 90 days

1800% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Best customer focused bank. Best customer focused bank. So easy to use. Kept up to date with changes that impact me. Reviewed on: 11th April 2026

Latest lowest rating:

1

Not helpful for early pay doesmt give you much option Not helpful for early pay doesmt give you much option Reviewed on: 2nd April 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19253)

Review of the Monzo, Current account:

Monzo remain the leading bank in the UK.

Monzo remain the leading bank in the UK. Legacy banks are following in their steps and trying to become fintechs... but Monzo are always 2 steps ahead... Reviewed on: 25th May 2025

Super user friendly

It’s super intuitive to use and I can track my spending easily Reviewed on: 6th April 2024

I am disabled and have mental health issues.

I am disabled and have mental health issues. I explained this to monzo who had a so called safeguarding person from the bank contact me. Come to find out, it was all a trick to try and get information so they can pass it on to the debt collector they were about to sell an old account to. After I said id repay it and asked if theyd reopen the account they said theyd try and came back at a later date and said they couldnt. They then started asking for money after offering to help me find a foodbank. I asked them to stop contacting me and immediately after that, the emails started coming in frequently. I feel like they started emailing me a lot just because I asked them to stop contacting me. They even asked me to send in a picture of myself before they can proceed with a complaint they filed on my behalf and i didnt ask for. They then sent another to say they cant uphold the complaint. All just to harrass and do the opposite of what i asked. Evil people. Reviewed on: 6th April 2024

Monzo have always been great.

Monzo have always been great. Whenever dealing with their teams they have been very helpful. Whenever I have had a question or an issue with payments they are quick to reply. They could offer more rewards to customers for using their services such as cash back on spending. Reviewed on: 6th April 2024

Good experience, always easy to set everything up on...

Good experience, always easy to set everything up on the app and new features being released. Makes banking a lot less mystifying and more fun! Customer service has always been easy to access and helpful. Reviewed on: 6th April 2024

Straight forward and simple bank to use

Straight forward and simple bank to use Reviewed on: 6th April 2024

Leading bank app experience

Have improved service and apps across the industry through showing best practice. Reviewed on: 6th April 2024

I’ve used Monzo for years, it’s brilliant for saving...

I’ve used Monzo for years, it’s brilliant for saving, sharing costs and spending visibility Reviewed on: 6th April 2024

I love using Monzo.

I love using Monzo. UI is user friendly, transfers are a breeze, the app is very stable. If you are a human, and you haven't tried Monzo, then I highly recommend! Reviewed on: 6th April 2024

Everything and more that you would want and need fro...

Everything and more that you would want and need from a bank. Reviewed on: 6th April 2024

Excellent user experience, great interest rates, awe...

Excellent user experience, great interest rates, awesome features. Greatest bank ever. Reviewed on: 6th April 2024

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