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Monzo: Current account reviews

View other Monzo products
4.85
Based on 19,422 reviews, last reviewed 21st Jun 2026
68% decrease in 5 star reviews
in the past 90 days
10% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Monzo provides one of the best online experience. Monzo provides one of the best online experience. The app is clear and easy to understand. Money can be put into different pots making budgeting easy.... Read more Reviewed on: 21st June 2026
Mncedisi M's avatar
Mncedisi M

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026
Philip B's avatar
Philip B
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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current account reviews (19422)

great bank.

5
great bank. easy to navigate and very accessible Reviewed on: 3rd April 2024
happy monzo customer's avatar
happy monzo customer

Recently joined within the last year.

5
Recently joined within the last year. Great bank, great app, easy to use and good interest on savings. Would recommend to all. Reviewed on: 3rd April 2024
Scott I's avatar
Scott I

Premium account customer and would recommend 100%

5
Having been a Monzo customer for numerous years now and more than that, a premium customer, it has been great. They are innovative, easy to use, customer centric, adaptive, user focused and quick to listen to comments via social media which is great. My personal experience when having cards lost/stolen or fraudulent transactions has always been dealt with in a quick and easy manner, no long winded forms and dealt with like a human which is an excellent customer experience for a bank. The experience I have had with a dispute over a supposed refund issued to me that never arrived was not dealt with in as a helpful way and therefore I cannot commit to 5 stars but, 4 stars for sure and would absolutely still recommend. Reviewed on: 3rd April 2024
Liam S's avatar
Liam S

Love Monzo!

5
It’s great! Super easy and convenient current account and amazing ways to save. Got my mum and dad to use it and the constantly rave about how great it is to use when travelling. Reviewed on: 3rd April 2024
Chris M's avatar
Chris M

Awesome experience to have everything in one place.

5
Awesome experience to have everything in one place. Saving pots, pots for bills & investments + can get my money early - what's not to love. The user experience is sleak and simple and i feel like i have full control. Only thing i'd wish is if Monzo would have a more detailed web account. Reviewed on: 3rd April 2024
Campbell M's avatar
Campbell M

There is literally nothing I can complain about

5
There is literally nothing I can complain about. They are always helpful, quick and understanding. Other banks' processes often feel inpersonal, but with Monzo I always feel like a human Reviewed on: 3rd April 2024
MS's avatar
MS

Monzo is the only bank that knows its customers.

5
Monzo is the only bank that knows its customers. Its wild the way they have established themselves as a legitimate financial institution and continues to be a front running player in this market. How the large banks have not caught up is simply embarrassing. Reviewed on: 3rd April 2024
Elizabeth R's avatar
Elizabeth R

Monzo is fantastic!

5
Monzo is fantastic! The app is great and everything I need is free, even paying abroad. Reviewed on: 3rd April 2024
J S's avatar
J S

They are game changing.

5
They are game changing. I’m in process of moving accounts I’ve had for decades over to monzo. Reviewed on: 3rd April 2024
Linzi s's avatar
Linzi s

Very nice bank that really helped me out at the begi...

5
Very nice bank that really helped me out at the beginning of my life here in the Uk, the process to open a bank account this easily was never a concept I even dreamt of. I remember vividly opening my account on the bus with my friend beside me persuading me to use monzo, and I couldn’t believe I had the account set up that quickly Reviewed on: 3rd April 2024
Omar E's avatar
Omar E

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