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Monzo: Current account reviews

Name: Current account
Rating: 4.93 (19389 reviews)

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4.93

Based on 19,389 reviews, last reviewed 19th Apr 2026

105350% increase in 5 star reviews

in the past 90 days

1800% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

The savings 'pots' are just so useful for compartmen... The savings 'pots' are just so useful for compartmentalizing your money! Reviewed on: 19th April 2026

Latest lowest rating:

1

They closed my account in 2024 without any clear rea... They closed my account in 2024 without any clear reason, even though I was actively using Monzo to receive my PIP payments. Honestly, it’s been a real... Read more Reviewed on: 14th April 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19389)

we use it as our day to day banking -...

we use it as our day to day banking - easy app Reviewed on: 26th March 2024

Best useful app.

This is a best banking app I ever used. I really fan of it. Reviewed on: 26th March 2024

Very helpful staff

They are very helpful and staff and prompt at responding Reviewed on: 25th March 2024

Great product, quality and service

I’d like it to be easier to talk to an agent. At the moment, you have to search for it. I think this is by design and they would prefer customers to self-help in the FAQs. Reviewed on: 23rd March 2024

They Are The Best

Any time I have a problem the Monzo staff sort it out for me as i am 75 years old and need a lot of help and understanding the staff are very good Reviewed on: 23rd March 2024

Useless customer service. Money not safe with Monzo

Useless customer service, you go through all security checks, they admit it is you the rightful owner of the bank account, the moment you mention closing the account instantly they say: 'we don't know who you are'. Appalling service. Wrote to CEO- useless; no support at all for their own customers. Reviewed on: 22nd March 2024

Just an amazing app, it helped me create soo much va...

Just an amazing app, it helped me create soo much value for my money using their 4.5% interest rate Reviewed on: 20th March 2024

Ever evolving ways to save money, borrow money and t...

Ever evolving ways to save money, borrow money and the best app out there for managing your money in general Reviewed on: 20th March 2024

Brilliant bank glad I’m with them

Brilliant bank glad I’m with them Reviewed on: 20th March 2024

Monzo Is by far the best bank.

Monzo Is by far the best bank. Making customers aware of upcoming payments. Being able to sort money in to pots. Reviewed on: 19th March 2024

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