Smart Money People Logo

Monzo: Current account reviews

4.93
Based on 19,398 reviews, last reviewed 21st Apr 2026
70467% increase in 5 star reviews
in the past 90 days
1800% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant bank account Brilliant bank account, the features like 'Pots' help me manage my finances effectively Reviewed on: 21st April 2026
Jason K's avatar
Jason K

Latest lowest rating:

1

They closed my account in 2024 without any clear rea... They closed my account in 2024 without any clear reason, even though I was actively using Monzo to receive my PIP payments. Honestly, it’s been a real... Read more Reviewed on: 14th April 2026
Keiran chippendale's avatar
Keiran chippendale

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current account reviews (19398)

Review of the Monzo, Current account:

Monzo remain the leading bank in the UK.

5
Monzo remain the leading bank in the UK. Legacy banks are following in their steps and trying to become fintechs... but Monzo are always 2 steps ahead... Reviewed on: 25th May 2025

Straightforward online bank

4
Straightforward online bank, great for getting paid early Reviewed on: 11th March 2024

I have been a victim of fraud on the internet twice...

5
I have been a victim of fraud on the internet twice and each time their response has been fast understanding and friendly and sorted it out straight away I'm very happy with my experiences Reviewed on: 11th March 2024

Customer service is AWFUL!

1
Customer service is AWFUL! No-one replies on the chat OR the phone - no-one ven *acknowledges* you! It's an absolute joke and I would definitely NOT recommend Monzo to other people! Reviewed on: 11th March 2024

Really good service!

5
Really good service! Quick at dealing with customer queries. Reviewed on: 11th March 2024

Love this bank

5
Completely changed the who banking experience. Everything I need in one place very user friendly and the flex features are brilliant. Sending money to family and friends is easier than ever. Can't wait to see any new features coming. Keep up the good work. Love this bank Reviewed on: 11th March 2024

I recommend Monzo to family & friends

5
I recommend Monzo to family & friends Reviewed on: 11th March 2024

I really have loved Monzo from day 1 - easy to use,...

5
I really have loved Monzo from day 1 - easy to use, all my friends have an account with them pretty much. Reviewed on: 11th March 2024

Their app is by far the best banking experience.

5
Their app is by far the best banking experience. Modern, easy to use and intuitive. Functions exactly as I would expect and also helps me to budget and save each month. Reviewed on: 11th March 2024

It gives people a whole new relationship with there...

5
It gives people a whole new relationship with there money. Reviewed on: 11th March 2024

Monzo is an awesome digital Bank that am so grateful...

5
Monzo is an awesome digital Bank that am so grateful for. The services they over and their interest rate is the best. A must have Bank is what Monzo is Reviewed on: 11th March 2024

Do you have a different Monzo product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Monzo?

  • Contents insurance

    from Monzo 5.00 from 6 reviews
    Monzo
  • Under 16s account

    from Monzo 4.97 from 944 reviews
    Monzo
  • Flex Purchase credit card

    from Monzo 4.97 from 3171 reviews
    Monzo
    View all products