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Monzo: Current account reviews

4.93
Based on 19,393 reviews, last reviewed 20th Apr 2026
105550% increase in 5 star reviews
in the past 90 days
1800% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great choice for easy joint account Great choice for easy joint account, with good cash back options Reviewed on: 20th April 2026
Helena's avatar
Helena

Latest lowest rating:

1

They closed my account in 2024 without any clear rea... They closed my account in 2024 without any clear reason, even though I was actively using Monzo to receive my PIP payments. Honestly, it’s been a real... Read more Reviewed on: 14th April 2026
Keiran chippendale's avatar
Keiran chippendale

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current account reviews (19393)

Really can’t find my address with house number

3
Really can’t find my address with house number Reviewed on: 11th March 2024

Great user experience app and fun to bank and save...

5
Great user experience app and fun to bank and save Reviewed on: 11th March 2024

Been with Monzo for years.

5
Been with Monzo for years. Their app is really easy to use Reviewed on: 11th March 2024

Frozen my money twice in 5 days

1
Got my HMRC tax rebate put to this account . Asked me to prove who the payment was from… clearly it was HMRC. Froze my account . Then that was sorted and I tried to transfer money to my partner and they’ve froze it again. Saying SCAM specialists looking into it. Been frozen 4 days now . Had no access money . Custome service is pathetic. It’s like they’re laughing at you . Sending messages back with little emojis . I would never ever reccinmend this bank due to my short experience Reviewed on: 10th March 2024

Super helpful for traveling, flex and range of savin...

5
Super helpful for traveling, flex and range of savings account Reviewed on: 10th March 2024

Amazing bank and its employees, the application is v...

5
Amazing bank and its employees, the application is very convenient, employees are competent, what else can I add?: use it! Reviewed on: 10th March 2024

a bank id be sad to leave

5
Great app, lots of useful features and regular updates. Reviewed on: 10th March 2024

Easy, friendly, simple.

5
Easy, friendly, simple. Highly recommend Reviewed on: 10th March 2024

Easy to open and use,impressed using overseas,info V...

5
Easy to open and use,impressed using overseas,info VG,maps showing where you've spent your money Reviewed on: 10th March 2024

An amazing mobile bank for budgeting and saving.

5
An amazing mobile bank for budgeting, saving and managing your personal finances. The app interface is easy to navigate, the help guides and chat resolves problems quickly and the variety of features to budget and save such as pots and categories are incredibly helpful. Reviewed on: 10th March 2024

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