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Monzo: Current account reviews

4.93
Based on 19,394 reviews, last reviewed 20th Apr 2026
105600% increase in 5 star reviews
in the past 90 days
1800% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

From beta to loyalty Been a loyal customer since their early beta accounts. Have tried and do try every new service or product they release. Love to recommend this bank wh... Read more Reviewed on: 20th April 2026
Laura G's avatar
Laura G

Latest lowest rating:

1

They closed my account in 2024 without any clear rea... They closed my account in 2024 without any clear reason, even though I was actively using Monzo to receive my PIP payments. Honestly, it’s been a real... Read more Reviewed on: 14th April 2026
Keiran chippendale's avatar
Keiran chippendale

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current account reviews (19394)

An amazing mobile bank for budgeting and saving.

5
An amazing mobile bank for budgeting, saving and managing your personal finances. The app interface is easy to navigate, the help guides and chat resolves problems quickly and the variety of features to budget and save such as pots and categories are incredibly helpful. Reviewed on: 10th March 2024

easy access, simple use, good costumer cervice

5
easy access, simple use, good costumer cervice Reviewed on: 10th March 2024

Amazing response with costumers service.

5
Amazing response with costumers service. I appreciate quick answer to my delayed transaction issue and it was resolved Reviewed on: 10th March 2024

Very Good Very good he is excellent company

5
Very Good Very good he is excellent company Reviewed on: 10th March 2024

Monzo Is the best budgeting bank account

5
Monzo Is the best budgeting bank account Reviewed on: 10th March 2024

Very impressed with customer services

5
I had a problem with a purchase. Monzo blocked my card and I had a new one within 2 days and I had a refund within the hour. Very impressed with customer services. Reviewed on: 10th March 2024

Poor anti scam detection and handling

1
Account was locked for 3 days because of a legitimate transaction they thought was suspicious. Customer support were unable to help because it was 'another department'. Reviewed on: 10th March 2024

no hassle banking

5
no hassle banking with live chat and good help sections Reviewed on: 10th March 2024

They just make everything easy.

5
They just make everything easy. Why can't all banks be like monza? Reviewed on: 10th March 2024

Monzo provides an intelligent way of managing your f...

5
Monzo provides an intelligent way of managing your finances embedded in a great used experience. Reviewed on: 9th March 2024

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