Smart Money People Logo

Monzo: Current account reviews

4.93
Based on 19,392 reviews, last reviewed 20th Apr 2026
105500% increase in 5 star reviews
in the past 90 days
1800% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good bank, just opened a joint account Good bank, just opened a joint account Reviewed on: 20th April 2026
Chan 's avatar
Chan

Latest lowest rating:

1

They closed my account in 2024 without any clear rea... They closed my account in 2024 without any clear reason, even though I was actively using Monzo to receive my PIP payments. Honestly, it’s been a real... Read more Reviewed on: 14th April 2026
Keiran chippendale's avatar
Keiran chippendale

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Review Monzo: Current account now

Help others make smarter decisions by sharing your own experience. Write a review

Monzo Current account reviews (19391)

A Great All-In-One bank, all in the Palm of your Hand

5
I am a Premium Current Account holder, a Joint Account Holder, I also use the Investment Platform, I have a loan, I use their Flex Credit Card and their Instant Access savings accounts. So I think I am using pretty much everything they offer outside of a Business Account, which I would use if I had a business! I don't have a lot of money, but Monzo make it easy for me to track and keep on top of the small amount I do have. And they give me the tools to get better. I earn great interest and I earn a bit more through my investment. It's tiny, but it grows consistently by around 6-7%! I love that I can see everything in one account. My mortgage with another provider, a run down of my investments and how my money grows and changes on a daily basis. The loan was easy to manage and also easy to pay off early. The Flex credit card is great, with the range of payment options, and they constantly improve it. When I first started using it, you had to pay off the first instalment immediately, which often defeated the purpose of it, but they changed that based on feedback. Reviewed on: 12th March 2024

Excellent service from Monzo.

5
Excellent service from Monzo. Never had any issues Reviewed on: 12th March 2024

Switched 6 ish month ago and love it!

5
Switched 6 ish month ago and love it! The app is so easy. Its banking made simple. Reviewed on: 12th March 2024

UI could be improved.

4
UI could be improved. Starting the month on a different date still doesn’t let me organise my direct debits. Little things. Reviewed on: 11th March 2024

Straightforward online bank

4
Straightforward online bank, great for getting paid early Reviewed on: 11th March 2024

I have been a victim of fraud on the internet twice...

5
I have been a victim of fraud on the internet twice and each time their response has been fast understanding and friendly and sorted it out straight away I'm very happy with my experiences Reviewed on: 11th March 2024

Customer service is AWFUL!

1
Customer service is AWFUL! No-one replies on the chat OR the phone - no-one ven *acknowledges* you! It's an absolute joke and I would definitely NOT recommend Monzo to other people! Reviewed on: 11th March 2024

Really good service!

5
Really good service! Quick at dealing with customer queries. Reviewed on: 11th March 2024

Love this bank

5
Completely changed the who banking experience. Everything I need in one place very user friendly and the flex features are brilliant. Sending money to family and friends is easier than ever. Can't wait to see any new features coming. Keep up the good work. Love this bank Reviewed on: 11th March 2024

I recommend Monzo to family & friends

5
I recommend Monzo to family & friends Reviewed on: 11th March 2024

Do you have a different Monzo product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Monzo?

  • Contents insurance

    from Monzo 5.00 from 6 reviews
    Monzo
  • Under 16s account

    from Monzo 4.97 from 943 reviews
    Monzo
  • Flex Purchase credit card

    from Monzo 4.97 from 3168 reviews
    Monzo
    View all products