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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19422 reviews)

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4.85

Based on 19,422 reviews, last reviewed 21st Jun 2026

68% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo provides one of the best online experience. Monzo provides one of the best online experience. The app is clear and easy to understand. Money can be put into different pots making budgeting easy.... Read more Reviewed on: 21st June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19422)

Have have a very positive experience

Have have a very positive experience with no down side what more would you like to know Reviewed on: 2nd March 2024

Awesomeness

My experience as a Monzo customer has been nothing short of awesome. Every complaint has been met with prompt response and quick resolution and the perks that come with my account, I enjoy. Reviewed on: 2nd March 2024

Great Bank excellent service

Easy to use had a problem once and the customer service was excellent always on trend and communication in general is excellent no worries Reviewed on: 2nd March 2024

I just think everything about Monzo is so easy to us...

I just think everything about Monzo is so easy to use and u know what’s coming and going before it happens. Reviewed on: 1st March 2024

The best bank since i started using

The best bank since i started using Reviewed on: 1st March 2024

Very easy to navigate app

Very easy to navigate app with clear and concise instructions on repayments. Great features like cashback and flex. Reviewed on: 1st March 2024

Unmatched Service

I’ve been with mozno for almost a year and I cannot fault their service. What they offer is unlike any other bank and the ease of use of their app is unmatched. Reviewed on: 1st March 2024

Bad UX. Limited set of products.

Bad UX, hard to navigate in the app. Bad behaviour with limited connection. Limited set of products. Reviewed on: 1st March 2024

It's the worst bank ever.

It's the worst bank ever. Freezes your accounts without any possibility to access your own funds. I Know that the positive reviews are coming from the employees as my cousin works for them and been told that employees review this bank. Horrible and absolutely vile bank. Reviewed on: 1st March 2024

very easy to manage.

very easy to manage. online service is super fast and efficient Reviewed on: 29th February 2024

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