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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19422 reviews)

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4.85

Based on 19,422 reviews, last reviewed 21st Jun 2026

68% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo provides one of the best online experience. Monzo provides one of the best online experience. The app is clear and easy to understand. Money can be put into different pots making budgeting easy.... Read more Reviewed on: 21st June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19422)

Monzo is amazing

Monzo is amazing. Makes life a lot easier in so many ways. Reviewed on: 7th February 2024

Outstanding app for a great bank

Outstanding bank - love how the app is easy to use for people of all ages. Reviewed on: 7th February 2024

Monzo quiet response to payment dispute is excellent.

Monzo quiet response to payment dispute is excellent. The app is very user friendly Reviewed on: 7th February 2024

I've only had positive experiences with Monzo and th...

I've only had positive experiences with Monzo and their customer service. Love the detailed transaction information! Reviewed on: 6th February 2024

Approachable helpful & flexible

Approachable helpful & flexible. Staff always willing to answer questions Reviewed on: 6th February 2024

Easy to use service with excellent features

Easy to use service with excellent features Reviewed on: 6th February 2024

Monzo has the best application for a mobile banking...

Monzo has the best application for a mobile banking platform. The app is the best i have ever used. Reviewed on: 6th February 2024

Easy banking entirely on my phone

Monzo has always made everything really easy - the fact everything is done in the app, no phone calls, just messages within the app, the perks/offers are great. I made monzo my main bank account years ago and haven't looked back Reviewed on: 6th February 2024

Many more features than my traditional bank

Really like the added features Monzo provides, including money withdrawal abroad fee free, saving pots with good interest rates, spend forecast and analysis, quick money transfers and split bills, and integrated budgeting features Reviewed on: 6th February 2024

Excellent Quality and Features

Moved in order to use pots to handle bill payments as my old bank would only allow a limited number of current accounts. Have found absolutely nothing to complain about with Monzo. Good customer service, excellent benefits for the premium membership, and the improved ability to manage money is a lifesaver Reviewed on: 6th February 2024

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