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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19422 reviews)

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4.85

Based on 19,422 reviews, last reviewed 21st Jun 2026

68% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo provides one of the best online experience. Monzo provides one of the best online experience. The app is clear and easy to understand. Money can be put into different pots making budgeting easy.... Read more Reviewed on: 21st June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19422)

Monzo app UI and cs are simply great

I like using Monzo as their UI on their app is easy to navigate. I also get to see my balance and saving pots on the main page without having to click to different pages of the app. They also make sure to give my monthly statements and when I need help, they do get back to me. Reviewed on: 1st February 2024

Monzo is a customer first bank.

Monzo is a customer first bank. They have created an app that’s easy to use, their customer service is great and they are always coming up with new ideas for financial services to offer their customers more and more. They now even offer cash back on current account purchases which is a great way to reward customers. I can do all my banking, savings and investment building with Monzo in one app which means I can be on top of my finances at all times. I recommend Monzo to all my friends and family. Reviewed on: 1st February 2024

Amazing user interface and love the wee interests he...

Amazing user interface and love the wee interests here and there. Reviewed on: 1st February 2024

A step above the rest

The app is so easy to use and provides more insight and control than other banks. Makes budgeting so easy! Reviewed on: 1st February 2024

Fast, Brilliant and Excellent Customer service

Fast, Brilliant and Excellent Customer service Reviewed on: 1st February 2024

Monzo totally deliver everything I need from a curre...

Monzo totally deliver everything I need from a current account from using the debit card to notifying when direct debits are due. Reviewed on: 1st February 2024

Monzo is easy to use, great app features and a fanta...

Monzo is easy to use, great app features and a fantastic concept Reviewed on: 1st February 2024

Very trustful bank and reliable

Very trustful bank and reliable Reviewed on: 1st February 2024

Amazing account

Have so many ways to help you save money and provide you with details to make your account securer. Reviewed on: 1st February 2024

Customer service is incredible.

Customer service is incredible. The app is one of the best out and allows you to easily budget your money with pots etc. Reviewed on: 1st February 2024

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