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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19422 reviews)

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4.85

Based on 19,422 reviews, last reviewed 21st Jun 2026

68% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo provides one of the best online experience. Monzo provides one of the best online experience. The app is clear and easy to understand. Money can be put into different pots making budgeting easy.... Read more Reviewed on: 21st June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19422)

Investigation Outcome Monzo Bank Ltd...

Thank you for taking on board my case Here the the ongoing problems: I have lost my job earning 35K annum end of December due to all of this stress and inconvenience from this bank . I started my new job 30th august 2023 and I have taken out so much additional Time during my probation period and this has lead to dismissal . The Monzo staff have passed me over staff to staff and they all say the same thing , to change my email or delete and re install the app and this problem is still not resolved . I still cannot log into my account - I have the same error screen show “stating we don’t know what’s wrong” I still have money in that account not able to touch or move I have had no offers or anything I have send further screen shots from them I am look for 3 months salary of my annual income as compensation- 35k /12 . X 3 months - £2916 x 3 =8748 as compensation I am also keen to expose them in the market and tell everyone why they shouldn’t join Monzo as they have block access to our money with no access . Reviewed on: 25th January 2024

It's slick, it's easy and it just makes my financial...

It's slick, it's easy and it just makes my financial life so much easier than my old bank. Reviewed on: 25th January 2024

All together a great place for your earnings.

All together a great place for your earnings. Reviewed on: 25th January 2024

First class service from start to finish!

First class service from start to finish! Reviewed on: 25th January 2024

Disappointing decision to not allow reopening

Had account for years from inception but closed a couple of years ago as just cutting down number of accounts. They would not allow me to reopen even though I had perfect scores and always had positive balances, spent thousands with them while a member. So disappointing Reviewed on: 25th January 2024

Very clean and nice to use app.

Very clean and nice to use app. Love the ability to use pots. Nice also to be able to do international transfers straight from my account. Reviewed on: 25th January 2024

Monzo is for the modern life

I love the simplicity of Monzo, it's easy to understand and has extra great features such as splitting a bill and separate pot creation for things like Bills, holidays ,savings . i've recommended to all my friends (especially the ones i split bills with)!! Reviewed on: 25th January 2024

Monzo is a great bank with quality customer service

Monzo is a great bank with quality customer service Reviewed on: 25th January 2024

The app is fast, reliable and has good features.

The app is fast, reliable and has good features. It's also easy to save money and earn some interest. The current account is useful on holiday as there are no charges for usage abroad. Never had a problem with them so far. Reviewed on: 25th January 2024

Brilliant

Easy to use app - gives the user full control of money. Transfers are instant and quick! Reviewed on: 25th January 2024

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