Smart Money People Logo

Monzo: Current Account reviews

4.92
Based on 17,220 reviews, last reviewed 21st Jun 2025
65% decrease in 5 star reviews
in the past 90 days
22% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Monzo is easy to use, excellent service and makes ba... Monzo is easy to use, excellent service and makes banking simple Reviewed on: 21st June 2025
Alice Till-Carty's avatar
Alice Till-Carty

Latest lowest rating:

1

Terrible, unreliable and disorganised customers serv... Terrible, unreliable and disorganised customers service. I do not trust them! Reviewed on: 28th May 2025
Sol 's avatar
Sol

About this product

Monzo Current Account reviews (17220)

Review of the Monzo, Current Account:

Banking of the future

5
Monzo has created one of the best banking UI I have seen and made banking simple again. They provide excellent customer service, and their app helps me manage my money better with tools such as summary, and pots. You cannot go wrong with this bank. Reviewed on: 30th December 2018

They flagged my salary as "suspicious" like what even.

1
They flagged my salary as "suspicious" like what even. Stuck w no cash Reviewed on: 22nd April 2025

App glitch mid important payment.

2
App glitch mid important payment. Support just says wait pls Reviewed on: 22nd April 2025

Out of nowhere account gotta frozen.

1
Out of nowhere account gotta frozen. Had to pay rent. No faster customer support. Joke Reviewed on: 22nd April 2025

I used Monzo after friends said it was useful for s...

5
I used Monzo after friends said it was useful for sending money and splitting. Ills easily. I had revolut, so I hesitantly downloaded the app. It was so easy to start using, and I love the friendly feel. The team clearly focuses on UX because the tools and app are very good. Reviewed on: 21st April 2025

Great card and service

5
I’ve used monzo specifically when going on holidays. This is to avoid the transaction fees which are charged by normal banks. I’ve recommended them to a lot of my family too Reviewed on: 21st April 2025

Monzo App very easy to use!

5
I find the Monzo App very easy to use and I’m 62years old. All my questions are answered within the App. I love the sound when money comes into my account. I’ve upgraded recently to the max and love all the benefits. Reviewed on: 21st April 2025

Never had a problem.

5
Never had a problem. Very easy and functional app. When I have need help I've received it through spp Reviewed on: 21st April 2025

Really useful budgeting tools

5
The monzo current account is great because I find the budgeting tools really useful (targets and automatic categories) Reviewed on: 20th April 2025

I have been using Revolut on and off for a few month...

5
I have been using Revolut on and off for a few months and have had no issues with them. It's super easy to manage my money, send transfers as a casual user, its been brilliant. Reviewed on: 20th April 2025

Very interactive and easy to use.

5
The bank app is very interactive and easy to use. Reviewed on: 20th April 2025

Do you have a different Monzo product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Monzo?

  • Contents insurance

    from Monzo 5.00 from 2 reviews
    Monzo
  • Flex Credit Card

    from Monzo 4.96 from 2506 reviews
    Monzo
  • Under 16s account

    from Monzo 4.95 from 412 reviews
    Monzo
    View all products