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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19419 reviews)

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4.85

Based on 19,419 reviews, last reviewed 12th Jun 2026

62% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

A great user experience! A great user experience! The ease with which I can move money between my account, savings, pots, and my children's accounts is much appreciated. It' c... Read more Reviewed on: 12th June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19419)

Easy to use

Everything is so straight forward. Anytime I had issues with refunds or accidental payments Monzo would always take care of it for me regardless of the outcomes from the merchants . Reviewed on: 18th January 2024

Love monzo, so helpful and convenient being able to...

Love monzo, so helpful and convenient being able to sort everything online not having to make a long phone call to the bank Reviewed on: 18th January 2024

Been with Monzo now around 5 years they were amazing...

Been with Monzo now around 5 years they were amazing when my card was stolen abroad and even got a replacement to me.im now also a business customer and the pots help me manage my business really well splitting my clients money Reviewed on: 18th January 2024

I have experienced absolutely outstanding service fr...

I have experienced absolutely outstanding service from Monzo. The swift transaction, and great customer service. Reviewed on: 18th January 2024

Monzo,Very easy too use straight...

Started banking with Monzo,Very easy too use straight forward easy banking love it. Reviewed on: 18th January 2024

Amazing!

Amazing!all banks should be like Monzo Reviewed on: 18th January 2024

Bestest Bank

Very good customer service. Once I had a issue with one of my transport service about charges, they have identified the issue as soon as possible and refunded the money to me. Very much satisfied. I hope they'll continue to provide the same support in future as well. Reviewed on: 18th January 2024

Good and fast customer support.

Good and fast customer support. Queries answered quickly Reviewed on: 18th January 2024

Good personal bank easy to use and most of family us...

Good personal bank easy to use and most of family use it now Reviewed on: 18th January 2024

Easy to open an account, very quick turnaround, app...

Easy to open an account, very quick turnaround, app is simple to use and easy to view, I even recommended for my eldest son and my husband to open an account as it’s a great place to save money and to have a second dart account Reviewed on: 18th January 2024

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