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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19420 reviews)

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4.85

Based on 19,420 reviews, last reviewed 18th Jun 2026

67% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Honestly the best banking experience I've ever had -... Honestly the best banking experience I've ever had - seamless. It's got to the point that using my banking app, knowing what my income and expenses an... Read more Reviewed on: 18th June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19420)

Makes banking easy and modernised

Makes banking easy and modern. The app is great and let's you manage your money very freely. The savings pots have food rates. Customer service has always been prompt and helpful when required. Transferring between friends is quick and easy. Reviewed on: 18th January 2024

User friendly at it’s finest

All my finances are clear to overview and organise. Any time there is an update we get in detail clear communications on this. I am excited to try the investment option too as it seems very straight forward to use. Reviewed on: 18th January 2024

Wonderful!

Effortless, easy to use banking. User friendly app, no problems and any issues are resolved in little to no time. Feature rich banking app and one of the only banks I can say I’ve never needed to sit in a call center for hours waiting to speak with support! The app provides you with easy resolutions and any changes are easily done in a few simple steps. Reviewed on: 18th January 2024

Ive had to deal with the customer services a couple...

Ive had to deal with the customer services a couple of time for lost cards etc and they have always been great, top service. Reviewed on: 18th January 2024

Easy to use.

Easy to use. Nice app and fast payments Reviewed on: 18th January 2024

Never had an issue with Monzo and so far I have rece...

Never had an issue with Monzo and so far I have received more perks in the short period of time I have been with them than the last 20 that I have been with my other bank Reviewed on: 18th January 2024

I love how easy the app is to use, it helps keep org...

I love how easy the app is to use, it helps keep organised and on top of everything coming out. Reviewed on: 18th January 2024

I really enjoy and feel comfortable with Monzo Services

I really enjoy and feel comfortable with Monzo Services Reviewed on: 18th January 2024

Monzo is an amazing bank they help you save give adv...

Monzo is an amazing bank they help you save give advice on your targeted allowance for the month Reviewed on: 18th January 2024

I love Monzo only wish there was no charge for cash...

I love Monzo only wish there was no charge for cash deposit Reviewed on: 18th January 2024

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