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Monzo: Current account reviews

Name: Current account
Rating: 4.93 (19402 reviews)

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4.93

Based on 19,402 reviews, last reviewed 28th Apr 2026

3226% increase in 5 star reviews

in the past 90 days

467% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Really helpful customer service, solve most issues w... Really helpful customer service, solve most issues within a few hours. The early payday feature is a lifesaver, nice little thing to have. The perks p... Read more Reviewed on: 28th April 2026

Latest lowest rating:

1

They closed my account in 2024 without any clear rea... They closed my account in 2024 without any clear reason, even though I was actively using Monzo to receive my PIP payments. Honestly, it’s been a real... Read more Reviewed on: 14th April 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19402)

Excellent service.

Excellent service. Brilliant loan rates and savings rates. Up to date data and predictions of spending remaining for the month. Alert notifications when payments leave and enter my account. Reviewed on: 18th January 2024

Very poor customer service.

Very poor customer service. Issues never get resolved. Asking for escalation never results in a response. Reviewed on: 18th January 2024

Monzo, a great bank to Dave & travel with!

Monzo has great interest rates and were very helpful when I had a balance query. I used my Monzo when I was travelling in New Zealand and had no charges Reviewed on: 18th January 2024

Makes finances so easy.

Makes finances so easy. Being able to automate fund transfers, create pots so you can budget easier, being able to set up virtual cards also huge - my favourite thing is that I have a holiday virtual card that I set as my default on Apple Pay when I’m abroad. So i just use what I’ve saved for my holiday. So easy! Reviewed on: 18th January 2024

I will give them 10/10 for their services

I will give them 10/10 for their services as they are always there whenever I need them Reviewed on: 18th January 2024

The best bank on the market!

The best bank on the market!. Easy to use, love the pots available and great interest rates Reviewed on: 18th January 2024

Love Monzo app.

Love Monzo app. So easy to use and navigate. Their Flex credit card is also fantastic, giving you complete control of your account Reviewed on: 18th January 2024

No problem with transaction

No problem with transaction Good service and communication Reviewed on: 18th January 2024

Very convenient

Best all-in-one app that helps me manage my finances very efficiently. Love the idea of pots, where I can allocate money for going out or to save up for a bigger buy! Reviewed on: 18th January 2024

All I do with Monzo bank I am satisfied.

All I do with Monzo bank I am satisfied. My son and daughter also bank with you. Reviewed on: 18th January 2024

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