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Monzo: Current account reviews

Name: Current account
Rating: 4.93 (19402 reviews)

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4.93

Based on 19,402 reviews, last reviewed 28th Apr 2026

3226% increase in 5 star reviews

in the past 90 days

467% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Really helpful customer service, solve most issues w... Really helpful customer service, solve most issues within a few hours. The early payday feature is a lifesaver, nice little thing to have. The perks p... Read more Reviewed on: 28th April 2026

Latest lowest rating:

1

They closed my account in 2024 without any clear rea... They closed my account in 2024 without any clear reason, even though I was actively using Monzo to receive my PIP payments. Honestly, it’s been a real... Read more Reviewed on: 14th April 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19402)

Any issues swiftly resolved

Any issues swiftly resolved normally info need is already there but if not swift response Reviewed on: 18th January 2024

A great helpful and very supportive bank with a lot...

A great helpful and very supportive bank with a lot of benefits and very good value for my money Reviewed on: 18th January 2024

So glad l moved to monzo

Easy to use even for older people. ! see statements transactions easy ! So glad l joined from another bank and building society Monzo does it all. Am very happy with service and rates Reviewed on: 18th January 2024

I had a case where the merchant subscribed me for so...

I had a case where the merchant subscribed me for some service I didn’t ask for and I told Monzo and they sorted the case efficiently Reviewed on: 18th January 2024

Changed the way I manage my money having the pots is...

Changed the way I manage my money having the pots is a really helpful way to budget. Reviewed on: 18th January 2024

I would recommended MONZO to anyone to join, good ba...

I would recommended MONZO to anyone to join, good banking services and reliable banking Reviewed on: 18th January 2024

Money made easy by Monzo

It is easy to access the account and have very detailed statistics and I review. Monzo also offer great options of saving accounts. Monzo make any money related needs, easy. For exemple, I can send money to an other Monzo account in one click and splitting bills has never been so easy. Reviewed on: 18th January 2024

Efficient and yet personal

Everything is straightforward, good interest on savings, always looking to improve and offer a better personal journey. Reviewed on: 18th January 2024

I once accidentally clicked on a sight and paid for...

I once accidentally clicked on a sight and paid for something i did not understand and Monzo quickly helped me retrieve my money . Thank you Team Monzo. I emailed Monzo without even expecting them to help me but to my surprise Monzo was quick to reply. I explained my problem and they told me they will help me and true to their words i got my money back in a few days after Monzo intervened. Thank you Monzo for your swift action Reviewed on: 18th January 2024

It is an excellent service for managing our money.

It is an excellent service for managing our money. Thank you Reviewed on: 18th January 2024

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