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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19421 reviews)

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4.85

Based on 19,421 reviews, last reviewed 19th Jun 2026

67% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Such a good bank with fun opportunities to get extra... Such a good bank with fun opportunities to get extra cash. Not only this, they give free techniques, services, tea and advice on money and accounting. Reviewed on: 19th June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19421)

My father died recently causing a massive strain on...

My father died recently causing a massive strain on my time and finances as things needed to be paid on his estate ,monzo were brilliant in understanding my situation for late payments at that time .In such a stressful situation is was good to know monzo had my back Reviewed on: 18th January 2024

My monzo experience!

I have monzo account since 2021, and since that I’ve never has problems or something to complain! It’s easy to learn how to use the app and to manage every detail. Never had difficulties to find something or to transfer any money. Always easy and good to have it, I definitely recommend it! Reviewed on: 18th January 2024

Excellent service.

Excellent service. Brilliant loan rates and savings rates. Up to date data and predictions of spending remaining for the month. Alert notifications when payments leave and enter my account. Reviewed on: 18th January 2024

Very poor customer service.

Very poor customer service. Issues never get resolved. Asking for escalation never results in a response. Reviewed on: 18th January 2024

Monzo, a great bank to Dave & travel with!

Monzo has great interest rates and were very helpful when I had a balance query. I used my Monzo when I was travelling in New Zealand and had no charges Reviewed on: 18th January 2024

Makes finances so easy.

Makes finances so easy. Being able to automate fund transfers, create pots so you can budget easier, being able to set up virtual cards also huge - my favourite thing is that I have a holiday virtual card that I set as my default on Apple Pay when I’m abroad. So i just use what I’ve saved for my holiday. So easy! Reviewed on: 18th January 2024

I will give them 10/10 for their services

I will give them 10/10 for their services as they are always there whenever I need them Reviewed on: 18th January 2024

The best bank on the market!

The best bank on the market!. Easy to use, love the pots available and great interest rates Reviewed on: 18th January 2024

Love Monzo app.

Love Monzo app. So easy to use and navigate. Their Flex credit card is also fantastic, giving you complete control of your account Reviewed on: 18th January 2024

No problem with transaction

No problem with transaction Good service and communication Reviewed on: 18th January 2024

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