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Monzo: Current account reviews

Name: Current account
Rating: 4.93 (19403 reviews)

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4.93

Based on 19,403 reviews, last reviewed 5th May 2026

3173% increase in 5 star reviews

in the past 90 days

467% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I’ve had a really positive experience with Monzo. I’ve had a really positive experience with Monzo. The app is intuitive and makes everyday banking simple, especially with instant spending notificatio... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

They closed my account in 2024 without any clear rea... They closed my account in 2024 without any clear reason, even though I was actively using Monzo to receive my PIP payments. Honestly, it’s been a real... Read more Reviewed on: 14th April 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19403)

Banking app that’s ahead of its time!

Fabulous bank app that’s ahead of its time! You have complete control over your funds and I love the pots for a holiday or rainy day savings Queries answered promptly, and app can be used almost anywhere in the world, I am 72 years old and find it easier to work with than a more traditional bank. All my debit orders and money issues can be organized without using the phone ir visiting a branch. What is not yo live? Reviewed on: 18th January 2024

Very helpful app and customer care team.

Very helpful app and customer care team. Always there day or night. Really like the pots you make to help grow your money. Reviewed on: 18th January 2024

Exellecent when it comes to customerscare

Exellecent when it comes to customerscare Reviewed on: 18th January 2024

Best card

I used my card in Turkey purchase when I done my shopping no charge was applied a normal bank card charge you so much for using abroad recommended to all my family 10/10 Reviewed on: 18th January 2024

Monzo simply makes money work for me and my husband.

Monzo simply makes money work for me and my husband. We couldn’t want a more perfect bank to bank with. Keep up the good work Monzo. Their Customer service experience is amazing, quick to respond and I hardly have need for CS . Reviewed on: 18th January 2024

Perfect transaction times.

Perfect transaction times. low charges. Reviewed on: 18th January 2024

All was super.

All was super. Very nice . Been using it more one year Reviewed on: 18th January 2024

I love Monzo ever since I started joining in.

I love Monzo ever since I started joining in. Service was too good. Very much quicker, helpful and friendly customer service. Had a few issues of scammers trying to do transactions and it all went fail. Faster I raised my complaints the faster they respond & helped out too. Excellent team performance! Cheers to more successful years of business. Reviewed on: 18th January 2024

Best bank ever, never an issue with them at all

Best bank ever, never an issue with them at all Reviewed on: 18th January 2024

All good.

All good. Very good customer services. Reviewed on: 18th January 2024

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