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Monzo: Current account reviews

4.93
Based on 19,405 reviews, last reviewed 13th May 2026
98% increase in 5 star reviews
in the past 90 days
220% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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3%
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0%
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0%
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1%

Latest highest rating:

5

Monzo is amazing. Monzo is amazing. Absolutely love how easy it is to sort your salary into pots, create instant savings accounts and transfer money within only a few m... Read more Reviewed on: 13th May 2026
Rebecca G.'s avatar
Rebecca G.

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026
Philip B's avatar
Philip B

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current account reviews (19405)

Great app and service

4
Monzo is fantastic. I love how organized it is for me to budget expenses categorically. CS is also really responsive ( chat and phone ) even during holidays weeks. My only concern is that I had 1 dispute and somehow it was sitting there for over a year pending. Reviewed on: 15th March 2023

Reliable service

5
Very easy to use and reliable in every situation. Banking as we dreamt only a few years ago. Reviewed on: 15th March 2023

Great Bank

5
Can’t fault them, the accounts they offer suit my needs. Always easy to get help. Reviewed on: 14th March 2023

best bank ever

5
super quick and simple to set up and use. love the joint account and ability to pay contacts. Reviewed on: 14th March 2023

Game Changer

5
I am a regulated independent financial adviser, I recommend the account for all of my clients. The ability to quickly see and understand expenses is paramount for financial planning and Monzo not only make this easy, they make it fun! Reviewed on: 14th March 2023

Love

5
Love how easy and simple the app is. From the initial branding and colour of card, to how you can add saving pots, roundup money, pause the account, instant agent help messaging, to the overall social media marketing on LinkedIn. Reviewed on: 13th March 2023

Absolutely amazing

5
Brilliant bank that has brought nothing but joy to my life. Has made banking in general so much easier and I have an incredibly clear view of my money and budgets. Much better than traditional banks I’ve used in almost every way. Reviewed on: 13th March 2023

It's the bank account I've always wanted

5
I moved to Monzo after 20+ years with the Nationwide. Having seen customer service and customer focus gradually evaporate at Nationwide as it dumped its Building Society ethos and became a bank in all but name, I decided to take my money elsewhere. Monzo's customer service has been consistently excellent every time I've needed it, the app works flawlessly and is constantly evolving. With the addition of flex, overdrafts and loans (all of which I have now), every process is simple to use, fits how I live my life and, in the case of applying for a loan, was the most painless financial experience of my life. The fact Monzo has achieved this illustrates the huge gap between it and other banks that are still struggling with the basics of "put the customer first". Reviewed on: 13th March 2023

Best bank I've ever used

5
Brilliant app, wide range of products - I have an overdraft, a loan and a Flex facility, having started with them about four years with a pretty poor credit rating. Reviewed on: 13th March 2023

A bank that works for me, not against me

5
I have been a Monzo customer for several years now and have seen the bank evolve over time. The app offers me a wealth of information to help control my finances, the support staff are always extremely helpful and I feel that the products monzo offers are well worth the money they charge - the Premium feature is fantastic Reviewed on: 13th March 2023

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