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Monzo: Current account reviews

Name: Current account
Rating: 4.93 (19405 reviews)

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4.93

Based on 19,405 reviews, last reviewed 13th May 2026

98% increase in 5 star reviews

in the past 90 days

220% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo is amazing. Monzo is amazing. Absolutely love how easy it is to sort your salary into pots, create instant savings accounts and transfer money within only a few m... Read more Reviewed on: 13th May 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19405)

Great product, always innovating

I’ve been a Monzo customer from very early and I have nothing but praise for them. They are continually innovating and in my view, one of the very best of the new wave of online banks Reviewed on: 10th March 2023

Convenient online banking

Very convenient online banking, good updates, excellent customer support with quick response times , great product selection and account links Reviewed on: 9th March 2023

Good bank

Useful information at a glance and in depth analysis of expenditure makes this bank my choice. Reviewed on: 9th March 2023

Great bank

Really great bank, easy to use app and great features Reviewed on: 9th March 2023

Monzo is great!

Monzo is such a great up and coming bank account, very modern technology and a fantastic customer service team, always ready to help ! Reviewed on: 9th March 2023

Do not need form of id to set up overdraft

Someone managed to hack my account which is not the fault of the bank. They then set up an overdraft and transferred the full amount out in one. This should have been subject to checks to set up the overdraft and to transfer that much out to a new payee. Customer service was very unhelpful Reviewed on: 9th March 2023

Good but not without its quirks

A clean and simple user interface, but their product offering could be better. The lack of investment opportunity (for example a stocks and shares ISA option) is frustrating given the offers of other competing challenger banks. But the ability to instantly freeze and unfreeze your card is gamechanging for those that often misplace them (albeit temporarily!) Reviewed on: 9th March 2023

Fantastic service

I’ve banked with Monzo now for a few years. I’ve found them to be knowledgeable, friendly, efficient and helpful. I truly don’t think I’d bank with anyone else now Any queries have been answered and resolved swiftly and efficiently Reviewed on: 9th March 2023

Amazing app

Great app, pots, round up, and especially when you're abroad! Reviewed on: 9th March 2023

Just perfect!

Amazing user interface, easy to navigate and use the app. Absolutely brilliant, highly recommended! Reviewed on: 9th March 2023

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