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Monzo: Current account reviews

View other Monzo products
4.85
Based on 19,428 reviews, last reviewed 11th Jul 2026
92% decrease in 5 star reviews
in the past 90 days
82% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

From setting up a joint account easily online, not h... From setting up a joint account easily online, not having to wait for a weekday appointment at a branch, to being able to put money into pots for bill... Read more Reviewed on: 11th July 2026
Sophie h's avatar
Sophie h

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026
Philip B's avatar
Philip B
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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current account reviews (19428)

Modern banking

5
Banking with Monzo is truly a modern banking experience with brilliant UI and the ability to budget better through the use of their pots which is the strongest iteration of this idea against their contemporaries. Products like flex are the best way to source credit and their app is nicely designed with tools like trends to help manage money and budgets all with one provider. Reviewed on: 12th March 2023
Josh Rhoden's avatar
Josh Rhoden

Monzo is great, but it could do more

3
I've been with Monzo for a number of years now and the Customer Service is ok, but not outstanding. It's too confusing trying to use chat, you have to search for a topic then request help of you manage to spot the hyperlink. Monzo could do with making the chat button more visible I find it an inconvenience not being able to pay in cheques l, I have to use other banks for me to do thos, and I mean digital only banks not your main street ones I've had some issues that can't be answered, I can withdraw two lots of £200 but I could not withdraw £400 in one go and still to this day it's not been answered. I wanted to put a deposit down for a car and it was a massive inconvenience as I had to chat via the app only so I could not get served by phone I was thinking of moving banks Reviewed on: 12th March 2023
Nickb's avatar
Nickb

Best Current Account

5
Almost all the features I need from a current account, easy of use, great customer service. Light years head of the legacy banks. Reviewed on: 12th March 2023
Mauro Couto's avatar
Mauro Couto

Best bank!

5
Monzo is always reliable I do love my bank doesn’t have a branch but has everything you need on the app. Reviewed on: 12th March 2023
melissav3246@yahoo.com's avatar
[email protected]

Constantly Working to Improve Themselves

5
I have been banking with Mozo for about 5 years now and I am constantly impressed with the new features that are being rolled out. Having recently had a fraudulent purchase made using my account, Monzo support were so quick with helping me that the money was back in my account within two hours and my replacement card arrived the following day. I can’t see myself ever switching to a different bank. Reviewed on: 12th March 2023
CharlotteEmma's avatar
CharlotteEmma

Great value

5
Great option for people travelling abroad. Only positive customer service experience and amazing Premium benefits. Reviewed on: 12th March 2023
Egle Kazlauskaite's avatar
Egle Kazlauskaite

Great Bank

5
I’ve been with Monzo since 2017 and they are now my main bank. Switching over fully to Monzo is the best thing I’ve done. Great features and great customer service. Reviewed on: 11th March 2023
Matt Newman's avatar
Matt Newman

I love monzo

5
Love everything about the company, from the card, to the app, to the international spending and even to the social media team Reviewed on: 11th March 2023
S Tudor's avatar
S Tudor

Best banking app

5
Great app that covers all my needs Reviewed on: 11th March 2023
John's avatar
John

Online banking

5
I like the Monzo online banking, because I can do everything throug internet connection and this is very helpful to save a lot of time Reviewed on: 11th March 2023
Dawid Wasilewski's avatar
Dawid Wasilewski

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