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MORE THAN Reviews

Ratings based on 254 reviews Last review 3 weeks ago
2.49 / 5Average overall rating

MORE THAN reviews can help you to find out what other customers have to say about this insurance provider. MORE THAN claims to be "grounded in the values of modernity, individuality, perspective, purposefulness, clarity and integrity." Do you agree?...

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MORE THAN reviews can help you to find out what other customers have to say about this insurance provider. MORE THAN claims to be "grounded in the values of modernity, individuality, perspective, purposefulness, clarity and integrity." Do you agree? Smart Money People is the place for MORE THAN insurance reviews. Read and write reviews to help increase trust and transparency in Financial Services.

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Your MORE THAN Reviews (254)

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22nd November 2018

Totally avoid

My driving is fine, I’m scoring 10/10 for speed and 10/10 for smoothness but because I use my car quite a lot (but still in the allocated mileage I was given) they mark you down so much so now my overall score is 2/10 purely for the fact I use my car a...

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My driving is fine, I’m scoring 10/10 for speed and 10/10 for smoothness but because I use my car quite a lot (but still in the allocated mileage I was given) they mark you down so much so now my overall score is 2/10 purely for the fact I use my car a lot, i rang up as I didn’t feel like it was fair and they told me if I use my car more than 4 times in a day I will get marked down, it is very Hard to get your score back up, you make one little mistake and they will bring your score straight down, but you drive perfectly for 3 weeks straight and your score will not go up st all, its a joke my insurance is up until in April and I will not be returning with them, also I went to Skegness on holiday about 4 and a half hours away from me, my car broke down while I was away and had to be towed home on the back of a tow truck, the engine was off I had the keys in my pocket so I know it was definitely off but because the tow truck was speeding and not very smooth they marked my score all the way down and marked down my miles because my black box picked up th tow trucks driving, apparently more than reckon my engine was definitely on and they could tell I was driving, it wouldn’t even start so I don’t know how they can tell it was definitely used it got towed 4 hours back to my house because I couldn’t drive it ridiculous!

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12th November 2018

dont expect More Than ZERO customer service

Found the company to be wholly unaccommodating and their contact procedure nothing but diversionary and obstructive. They Do not respond to emails and their phone system is an unfunny joke. Passed from pillar to post and only helpful when they want...

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Found the company to be wholly unaccommodating and their contact procedure nothing but diversionary and obstructive. They Do not respond to emails and their phone system is an unfunny joke. Passed from pillar to post and only helpful when they want your money. Have had to threaten them with Data Protection Act and the Financial Ombudsman. AVOID AT ALL COSTS.

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5th October 2018

keep away

Worst insurance company I have ever encountered and I have been insurancing my car for over 40 years. Keep well away. Pay at little extra and get yourself a good reliable trustworthy company. Read their terms and conditions carefully or you will be...

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Worst insurance company I have ever encountered and I have been insurancing my car for over 40 years. Keep well away. Pay at little extra and get yourself a good reliable trustworthy company. Read their terms and conditions carefully or you will be out of money like me within months and then having to find another insurance.The company is a big scam.Within a month of having the box fitted it was faulty and if your vehicle has not been driven for a while they send someone to check box saying its not working. In three months policy was cancelled and only reason given was because of driving style. Keep well away. Wish had read other reviews before taking insurance with them.

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5th October 2018

Keep Away

Worst insurance company I have ever encountered and I have been insurancing my car for over 40 years. Keep well away. Pay at little extra and get yourself a good reliable trustworthy company. Read their terms and conditions carefully or you will be...

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Worst insurance company I have ever encountered and I have been insurancing my car for over 40 years. Keep well away. Pay at little extra and get yourself a good reliable trustworthy company. Read their terms and conditions carefully or you will be out of money like me within months and then having to find another insurance.The company is a big scam.Within a month of having the box fitted it was faulty and if your vehicle has not been driven for a while they send someone to check box saying its not working. In three months policy was cancelled and only reason given was because of driving style. Keep well away. Wish had read other reviews before taking insurance with them.

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28th September 2018

Worst company ever!!!

No one go with this company! Worst company I’ve ever dealt with,worst customer service, had car insurance off them no confirmation email to say I had cover, the Monday I was meant to have cover showed up as no insurance phoned them and they said it w...

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No one go with this company! Worst company I’ve ever dealt with,worst customer service, had car insurance off them no confirmation email to say I had cover, the Monday I was meant to have cover showed up as no insurance phoned them and they said it was 13 different transactions ( as I previous tried but it kept knocking me off the payment page ) they said a new quote would of cost me the double amount, so I spoke to them and explained my suitation and it was nothing they could of done so I demanded all my information and payment to be taken off the system, A day later £450 was taken from my account but no email to say the insurance was confirmed, numerous of calls still no one did anything, said I was going to get an email 2/3 working days still nothing, now they phoned me saying they need proof of the money taken as they can’t see it on the account. Quick enough to grab your money but can’t do anything for you, avoid like the plague so glad I went with a different company and would rather pay the £30 more then go with this scam, fraud company!!!!

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25th September 2018

Awful insurers. AVOID

I went with Smart Wheels for my first insurance as it seemed cheaper. It ended up being £2000 for the year and it was a rip off! £600 deposit and then £130 a month. For what? For poor customer service, unfair scores and faulty boxes. ...

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I went with Smart Wheels for my first insurance as it seemed cheaper. It ended up being £2000 for the year and it was a rip off! £600 deposit and then £130 a month. For what? For poor customer service, unfair scores and faulty boxes.

They kept threatening to cancel my insurance if I didn’t let them check the black box... which I had never refused to let them do. They kept penalising me for speeding when I didn’t. The box is so sensitive that an emergency stop ruins your score. Suspiciously your scores get worse just before the end of the renewalperiod so you end up losing reward money. To top it all off... there IS a curfew even though they say there isn’t (11pm - your score drops to -10 if you drive past then) and they refuse to explain how they decide on how to score the different categories.

Avoid at all costs!

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23rd September 2018

Communication Poor

I used More Than for many years, until I needed to make a claim. The process was complicated, because they wanted to try to reclaim the money from the company who manufactured the appliance that caught fire. I was not kept informed of developments and...

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I used More Than for many years, until I needed to make a claim. The process was complicated, because they wanted to try to reclaim the money from the company who manufactured the appliance that caught fire. I was not kept informed of developments and found the unexpected calls from solicitors stressful. They also tried to replace my dishwasher with the same make as the one that caught fire, then when I objected, they found the cheapest model they could and weren't interested when it fell apart after a few weeks.

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21st September 2018

fair price, great, no quibble service.

When I had to claim on my house insurance policy due to a bathroom flood the service I received from more than was excellent. They were sympathetic to our situation, quick to act and provided regular updates. They were understanding rather than...

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When I had to claim on my house insurance policy due to a bathroom flood the service I received from more than was excellent. They were sympathetic to our situation, quick to act and provided regular updates. They were understanding rather than suspicious.

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17th September 2018

Day light robbery

Tried taking £140-odd twice at start of policy, even though it was £73 monthly instalments . Got through to them after an hour . They said all was sorted and my next payment would be £73 on 14th September 2018 . I then received a letter on 17th Se...

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Tried taking £140-odd twice at start of policy, even though it was £73 monthly instalments . Got through to them after an hour . They said all was sorted and my next payment would be £73 on 14th September 2018 . I then received a letter on 17th September that they cancelled my policy on 10th of September because I owed them £645 !!!!!!!!! They just plucked that figure out of the air! I was only with em for two months ! And I was effectively driving uninsured for a week without any knowledge of it! I’m only glad I didn’t stay with em any longer now I know all this . Avoid like the plague!

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3rd September 2018

Decided to buy a bike and store the car!

Let me sum up the...

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Let me sum up the basics
Rate you down driving late at night, rate you down driving in traffic, rate you down if you over Rev the engine, rate you down if you go over 5mph, rate you down if you have to brake hard, to avoid cat/dog! Rate you down if you use the car more than 6 times in 24 hours, high excess if you need to buy more miles!
At this point I bought a bicycle and left the car locked up and not using it until policy ends.
Initially the low quote was a deal clincher but you really need to read small print plus read the reviews on here and trust pilot.
I don’t recommend the black box, it’s unreliable and cheap!

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29th August 2018

change car details

on the phone talking to three different customer service persons for one hour and twelve minutes to change my car details all they wanted to do is sell me a new policy or a temporary policy kept telling me they cant change the car insurance policy...

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on the phone talking to three different customer service persons for one hour and twelve minutes to change my car details all they wanted to do is sell me a new policy or a temporary policy kept telling me they cant change the car insurance policy worst insurance company and experience i have had

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