Write a review

Newsletter

Go to business site

MORE THAN: Home insurance reviews

Name: Home insurance
Rating: 3.37 (121 reviews)

View other MORE THAN products

3.37

Based on 121 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

31%

12%

48%

Latest highest rating:

5

Renewed my insurance Renewed my insurance with this company very straight forward and a good price compared to my old quote Reviewed on: 20th August 2026

Latest lowest rating:

1

Wont cover any white goods. Wont cover any white goods. Only weather damage and burst pipes Reviewed on: 18th January 2025

Read all reviews Write a review

About this product

More Than offer home insurance policies.

You can only buy a More Than home insurance policy through a comparison website. Aside from standard buildings and contents cover, you can choose to add optional extras including personal possessions and home legal expenses cover.

More Than home insurance reviews help you find out what it’s really like to be a customer. If you’ve used More Than before, you can also leave a review and share your experience.

Review MORE THAN: Home insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

MORE THAN Home insurance reviews (121)

Rip off stay well clear

Water damage wouldn't pay out total rip off Reviewed on: 7th February 2019

Very poor customer service

You never know how good your insurance company is until you have to make a claim. Very poor service from more than. I'll definitely be renewing my policy elsewhere. Cheap but not cheerful. I'd give no stars but it wouldn't let me. Reviewed on: 4th February 2019

Disgusting customer service !

My elderly female lone pensioner neighbour had locked herself out of her house on this cold January evening. She came to my house to call More Than ( Royal Sun Alliance ) as she was covered under her home emergency policy . She was on hold for almost an hour , with repetitive ‘ our agents are busy dealing with other calls .... ‘ and then they just hung up on her and cut the call after almost an hour on hold ! What ?? How can you do this to a valued elderly customer in need ? Absolutely disgraceful !! I think she went on to arrange her own locksmith so she could get access to her own home . I wouldn’t insure with these clowns if they were the only insurance company on earth . Words fail me ! Reviewed on: 11th January 2019

Communication Poor

I used More Than for many years, until I needed to make a claim. The process was complicated, because they wanted to try to reclaim the money from the company who manufactured the appliance that caught fire. I was not kept informed of developments and found the unexpected calls from solicitors stressful. They also tried to replace my dishwasher with the same make as the one that caught fire, then when I objected, they found the cheapest model they could and weren't interested when it fell apart after a few weeks. Reviewed on: 23rd September 2018

fair price, great, no quibble service.

When I had to claim on my house insurance policy due to a bathroom flood the service I received from more than was excellent. They were sympathetic to our situation, quick to act and provided regular updates. They were understanding rather than suspicious. Reviewed on: 21st September 2018

Crooks

Water leak. House wrecked. fobbed off. Lied to. Living in hotel at my expense. Absolute crooks. Reviewed on: 19th September 2018

Great for finding a better price

More Than were very helpful in reducing the renewal premium I had and could do a better deal. More pounds in my pocket. Fab! Their customer service is also polite and clear. Reviewed on: 18th September 2018

17 years and still with them

I always find the staff friendly and helpful when I phone each year to renew my policy and they are always willing to check if they are giving me the best possible price they can for my insurance cover Reviewed on: 5th September 2018

No problems

Great value and helpful people, no problems at all with them/. Reviewed on: 23rd August 2018

does what it should

no problems which is what you need from any insurance. Reviewed on: 22nd August 2018

Do you have a different MORE THAN product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Home Insurance
from Swiftcover 3.15 from 10 reviews
Landlord insurance (discontinued)
from Rentguard (inactive company) 3.84 from 1 reviews
Home insurance (discontinued)
from Girls Drive Better (inactive company) 0.00 from 0 reviews

Want to see more from MORE THAN?

Travel Insurance
from MORE THAN 4.12 from 2 reviews
Landlord Insurance
from MORE THAN 4.12 from 2 reviews
Van Insurance
from MORE THAN 3.81 from 1 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub