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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.45 (1013 reviews)

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4.45

Based on 1,013 reviews, last reviewed 27th Feb 2026

7000% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

73%

15%

Latest highest rating:

5

Ethical, trustworthy and I'm a member I moved to nationwide because I find the majority of other banks unethical but nationwide is not just ethical, it also is a building society and rewar... Read more Reviewed on: 22nd February 2026

Latest lowest rating:

1

The worst banking ever don’t do it The Nationwide is the worst banking ever. Don’t get fooled they’re nice because they give out free money! They have a problem with their banking app. ... Read more Reviewed on: 27th February 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1013)

A rarity: a bank with a local branch

Glad to have a local branch but miss some of the benefits of best online banks, such as instant notification of transactions. Overall satisfied with my switch. Not needed help or advice in branch yet but appreciate the facility being there and also the inside cashpoints. Reviewed on: 23rd May 2024

Free £100 for doing nothing, second year in a row!

I believe the cost of the account is fair, plus this is the second year in a row I’ve received £100 for free! Reviewed on: 23rd May 2024

I trust nationwide and they look after me and my...

I trust nationwide and they look after me and my money Reviewed on: 15th April 2024

You don’t need to bank anywhere else!

I have banked with Nationwide Flex account for 15+ years and the bank account, app and in person service is second to none! I also love the little winner draws they sometimes run, even if I haven’t won it’s a great idea. I love nationwide and always talk about them! Reviewed on: 15th April 2024

Trusted bank/building society.

Trusted bank/building society. Always easy to talk to someone. Local branches everywhere. Reviewed on: 13th April 2024

cannot fault the access to a physical branch and the...

cannot fault the access to a physical branch and the facilities on offer to customers Reviewed on: 12th April 2024

Absolutely wandefoul I will recomand to all my frien...

Absolutely wandefoul I will recomand to all my friends and relatives Reviewed on: 12th April 2024

No longer cares!

Too interested in ticking boxes and acquisitions rather than looking after loyal customers. Reviewed on: 12th April 2024

Been with his bank organisation 1985.

Been with his bank organisation 1985. It's a building society rather than a bank, but provides dividends to its members, who are also account holders. Only downsides are overdraft rates of 42%, which are requirements from the bank of England, and customer service phone lines for flex account customers can be very slow. The FlexPlus and premium rate accounts receive a much quicker response. Reviewed on: 12th April 2024

Great bank.

Great bank. No issues ever. Yet have issues with all other things at other banks Reviewed on: 12th April 2024

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