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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.41 (931 reviews)

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4.43

Based on 931 reviews, last reviewed 12th Aug 2025

67% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

71%

16%

Latest highest rating:

5

Switching to Nationwide was the best decision ever I switched to Nationwide a few years ago after poor service from a bank I had been with for over 40 years. It was the best decision I have ever made. Reviewed on: 21st July 2025

Latest lowest rating:

1

This bank is lie all of there service This bank is lie all of there service and there promises refund also lie they charge debit card payment also 36£ fee i ask to refund this money they c... Read more Reviewed on: 12th August 2025

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (931)

Easy to use app.

I always find the banking app very easy to use. Customer service is good. Reviewed on: 28th February 2023

Pretty good interest rates and superb in-person support

I had an in person consultation to get set up and the staff were so knowledgeable and friendly. The whole thing was so easy to do and get set up. The system of having a current account attached to the savings is so smart, and helps me as a student start to think about my future, whilst also have the option to withdraw. Reviewed on: 28th February 2023

Best traditional bank you can choose

Nationwide was a bit slower than other traditional banks at making it to this century, with in app card freezing and payment authentication taking a while to be implemented. Since it has been implemented it's been the best traditional bank available. When I bought my first house, Nationwide sent me a little welcome package. Service is always friendly. I've had to ask Nationwide for all sorts of requests over the years and they've always been brilliant with little waiting time. If you want a bank you can rely on which also has in person branches, then go for Nationwide. Reviewed on: 28th February 2023

Great product

great website and app and ethical company Reviewed on: 28th February 2023

Average

I would say its OK i do think the monthly charge is very high. Reviewed on: 24th February 2023

Great account, easy to use app, quality service!

I have been with nationwide for several years now and fully intend on staying with them for the foreseeable! Reviewed on: 22nd February 2023

Best bank going

I've never had a single problem with Nationwide, and when I've needed them for anything it's been very painless. I work for another bank (who I shall not name) and their service/processes are horrific in comparison Reviewed on: 22nd February 2023

Very good bank

Good customer support, wide range of products. Reviewed on: 21st February 2023

Fantastic, supportive banking

Never had any issues with Nationwide, they have been fantastic whenever I’ve needed to contact them. I recently had a fraud issue and they dealt with it quickly and most important, kindly. Impeccable customer service. Reviewed on: 21st February 2023

Fantastic bank

Very professional and highly recommend them Reviewed on: 21st February 2023

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