Write a review

Newsletter

Go to business site

Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.63 (1114 reviews)

View other Nationwide products

4.63

Based on 1,114 reviews, last reviewed 3rd Sep 2026

78% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

Longtime happy customer I have been with Nationwide for many years and always find them very helpful, and I like the fact that they have such a strong High Street presence - ... Read more Reviewed on: 3rd September 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

Read all reviews Write a review

About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Review Nationwide: FlexAccount now

Help others make smarter decisions by sharing your own experience.

Write a review

Nationwide FlexAccount reviews (1114)

Archaic

It's like banking in the 50s. Dreadful. They send you a silly plastic card reader you need to do any sort of action. Even access your account. Reviewed on: 30th December 2023

Simply dreadful

I have had nothing but problems dealing with Nationwide. It has been the worst experience I have ever had with any banking organisation. I have been lied to and let down every time I have tried dealing with them, the service has been completely inadequate. I also have a Virgin Bank account, they have been great with no issues. I am now closing the Nationwide account to move elsewhere. I would highly recommend using anyone else rather than Nationwide. Reviewed on: 28th December 2023

card reader slavery

Every time I need to transfer to a new person they still require card reader so have to wait till I get back home Reviewed on: 13th December 2023

Excellent service

Staff always helpful, site is very secure. Reviewed on: 10th October 2023

My money has been stolen by this Nationwide

I have been a customer with nationwide building society for over 19 years ; with no justification or so far my account has withheld without access to my money; I requested the account to be closed and at the time of writing this text here, over 3 weeks or money hasn’t been sent, avoid them as they are very racist bank in the UK Reviewed on: 6th October 2023

AVOID AVOID AVOID AT ALL COST

AVOID AVOID AVOID AT ALL COST AVOID AVOID AVOID AT ALL COST Banking with them 20 years. Today they froze my account becouse I made a payment of £750 to my brother account and they decided its fraud. Bare in mind we have same surname. Call them, toldem thats not fraud its me sending my money to my brother account.Lots of intrusive questions, why, what for, my brother date of birth, insinuating that I may suport criminal activities, I gave them the reson they said they are not convinced as i could make it up. Is this for real ?? Whats wrong with this people? They froze my account cos Loren felt like it. What a dystopian world we live in? I will sort out legal advise and I am out off there. Discussing costumer service. Reviewed on: 26th September 2023

Available polite easy

Vey welcoming in Branch you feel like you belong not just another punter Reviewed on: 25th August 2023

Flexaccount

Always deal online very easily. Reviewed on: 24th August 2023

Local service

This building society branch is nearby and staffed by real, knowledgeable and friendly people. Hooray! Reviewed on: 24th August 2023

Happy welcoming staff at Merthyr Tydfil branch

Banked there for over 40 years always been happy with service. Staff welcoming and always friendly Reviewed on: 24th August 2023

Do you have a different Nationwide product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Current Account
from permanent tsb 3.20 from 15 reviews
FlexDirect
from Nationwide 4.72 from 379 reviews
Current account
from Hampden Bank 3.70 from 6 reviews

Want to see more from Nationwide?

FlexDirect
from Nationwide 4.72 from 379 reviews
Regular Savings
from Nationwide 4.64 from 98 reviews
Cash ISA
from Nationwide 4.63 from 82 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub