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Nationwide: FlexAccount reviews

4.32
Based on 817 reviews, last reviewed 17th Jan 2025
25% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
68%
See only 4 star reviews
18%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
9%

Latest highest rating:

5

Everything is excellent. Everything is excellent. Responds immediately and resolves whatever I need. When I call, they are very nice and explain step by step what I have to do... Read more Reviewed on: 14th January 2025
ALINA S's avatar
ALINA S

Latest lowest rating:

1

DO NOT EVEN CONTEMPLATE SWITCHING TO THIS BANK... DO NOT EVEN CONTEMPLATE SWITCHING TO THIS BANK Was offered £200 to switch my current account to Nationwide. With hindsight if I had been offered £500 ... Read more Reviewed on: 20th August 2024
CR's avatar
CR

About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (817)

Nationwide - A hassle free banking experience.

5
I have been with Natiowide building society for roughly 3 years now and never encountered any problems with them at all. The staff are very courteous and friendly and will always go the extra mile for you. When i had to let them know i would be traveling through Europe, they kindly made a note on my account so i would not have my account frozen as occurs with some other banks, just for taking cash out from a foreign ATM. My account is simple, free to use, which of course any banking account should be, and overall my experience with Nationwide is one of excellence. The simpler the better. Reviewed on: 22nd November 2019

BEST FRIEND

5
Over the last 50 years Nationwide have helped me with a current account, savings and a mortgage; I could not have been happier with their service. Reviewed on: 21st November 2019

Everything I need

5
Does everything I need to handle my money Reviewed on: 21st November 2019

A solid caretaker of our finances

4
I've been with Nationwide for more than 30 years. I have limited experience with Other Building Societies and Banks, but Nationwide have always been up front and transparent about charges & changes, and their services are straightforward to navigate. We also have our home insurance with them, which is very reasonable, and so simple to set up. No hassles with Nationwide. Reviewed on: 21st November 2019

Good service but interest rate drops after a year

4
Good interest rate for the first year, but drops after a year which is annoying. Also access to good regular saver acount. Customer service is excellent Reviewed on: 21st November 2019

A product that works, backed by a company that cares about its customers

4
The Nationwide Flex account provides most of what one expects from a bank account, with on-line banking that actually works. When there are glitches, staff respond promptly to emails and secure messages and resolve problems in a helpful and generous manner. This is a good product, backed by a powerful and well-run organisation. Reviewed on: 11th November 2019

Reliable and problem free

5
I have had my Flexaccount with Nationwide for nearly 15 years and have never experienced any problems. Most of my interactions with them are via the local branch, where I have always found the the staff friendly, helpful and knowledgeable. Reviewed on: 5th November 2019

Just superb

5
Highly trustworthy and the fact that it has no shareholders (other than its members) is a huge plus. The account is superb and meets all my needs. Helpful and professional staff too. Reviewed on: 5th November 2019

No problems

4
I've been a customer for years and had no issues. Reviewed on: 15th September 2019

No problems

4
I've been a customer for years and never had any issues. Reviewed on: 15th September 2019

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