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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.63 (1114 reviews)

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4.63

Based on 1,114 reviews, last reviewed 3rd Sep 2026

78% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

Longtime happy customer I have been with Nationwide for many years and always find them very helpful, and I like the fact that they have such a strong High Street presence - ... Read more Reviewed on: 3rd September 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1114)

always working

app never goes wrong, always working, simple, easy banking Reviewed on: 1st February 2023

Happy customer

I have been a happy customer for over 20 years. Happy with customer service on all the occasions I’ve need it. Reviewed on: 1st February 2023

Innovative

I think the flex plus account has so many benefits for families trying to get through the cost of living and also streamlining services they need. It has the option of an overdraft, as well as built in travel and phone insurance which are musts nowadays. I think it’s clever and these services are so easy to use as well. I would recommend! Reviewed on: 31st January 2023

Good customer service

Really helpful explainers via the app. Staff always on hand in branch. More ethical investing and values than some of the other banks. Reviewed on: 31st January 2023

Great building Society

Nationwide are well run, have an excellent banking app, a local branch and good products. I'm very satisfied with them. Reviewed on: 18th January 2023

Reliable High Street Building Society

I have been a member of the Nationwide for more than 30 years. They are a mutual building society which I like as the profits are ploughed back into members' interests. Reviewed on: 18th January 2023

Quality

It’s one of the best financial companies I’ve had business with. They get it right. Reviewed on: 17th January 2023

Convenient, straightforward and easy

Does exactly what i need it to and feel safe Reviewed on: 16th January 2023

Good banking service

Been with nationwide for over 20 years. Reviewed on: 14th January 2023

Great bank, very helpful and easy to use app

Having switched from Lloyds to Nationwide a decade ago I am now a long standing customer. The app is really easy to use ane the staff are really helpful. Reviewed on: 13th January 2023

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