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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.41 (928 reviews)

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4.43

Based on 928 reviews, last reviewed 13th Jun 2025

18% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

71%

16%

Latest highest rating:

5

Just the best bank for service I have banked with Nationwide since the 1980s. They have always provided excellent service - online and in branch Reviewed on: 13th June 2025

Latest lowest rating:

2

While Nationwide's Fairer Share bonuses are apprecia... While Nationwide's Fairer Share bonuses are appreciated, their interest rates on currents accounts are comparatively and sometimes extremely poor, and... Read more Reviewed on: 12th June 2025

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Nationwide FlexAccount reviews (928)

Happy

Very happy with this account and happy with the customer service both in store and on the phone. The app is time saving and convenient Reviewed on: 20th June 2018

Brilliant app and banking

The app for the flex account is easy to use, easy to manage and pay people from. The account itself has a great interest rate for balances up to 2500 Reviewed on: 10th June 2018

Spot On Bank

We have had accounts with Nationwide for many years. Finished the mortgage years ago and kept them for the banking. CHAPS/SWIFTS - never a problem, shame they stopped direct dollar deposits but easy to work around. Online and phone app are very easy to use. Branch staff have always been helpful especially during our recent house move. Reviewed on: 3rd June 2018

Loyal customer

Have been a Nationwide customer for over 15 years and wouldn't change a thing. Good service and rewarded loyalty. Reviewed on: 3rd June 2018

THE BEST AROUND

I've been with nationwide now for 2 years and i cannot fault them. The card reader, for internet banking, is a great little device, and makes it so easy to get online but with extra secutiry. There customer service team are very helpful and knowledgable Reviewed on: 27th May 2018

Low cost fee with loads of benefits

Excellent current account with excellent customer service, look no further for great banking Reviewed on: 17th May 2018

Great bank

The best Bank ive ever banked with, easy to contact and talk too, resolve any issues immediately Reviewed on: 16th May 2018

The flex account is great with its add on free travel insurance cover

The flex account is great with its add-on free travel insurance cover which is a great help for summer holidays instead of having to buy and look for additional insurance. Reviewed on: 7th May 2018

Simple, Easy-to-use account

A perfect no-frills bank account, does what you need it to, no more, no less. Reviewed on: 8th April 2018

Good customer service and great building society

Had a current account with Nationwide for around 4 years now and they are a great building society. You can easily manage your accounts via the app and customer service is good. Reviewed on: 5th April 2018

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