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Nationwide: FlexDirect reviews

Name: FlexDirect
Rating: 4.31 (247 reviews)

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4.24

Based on 247 reviews, last reviewed 21st Nov 2024

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

64%

21%

Latest highest rating:

5

Great account that pays back. 2 years in a row I have recieve £200 just for having her account. The removal of the need for the keypad has also greatly increased the user experienc... Read more Reviewed on: 21st November 2024

Latest lowest rating:

1

Nationwide have no concern for members banking exper... Nationwide have no concern for members banking experience. The IT systems used are woeful both from a user POV and back end. I am worried that the who... Read more Reviewed on: 26th June 2024

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About this product

The Nationwide FlexDirect is a fee-free current account that can only be managed online or over the phone. Account holders can benefit from a secure mobile app and overdraft options. Interest is paid monthly on the funds held in a FlexDirect account.

Before opening a new current account, always check reviews to learn how happy existing account holders are. Our Nationwide FlexDirect reviews are written by genuine customers to give you valuable insight into the account.

Our reviews can highlight the best bits of the Nationwide FlexDirect account, as well as the areas that customers aren’t as satisfied with. Find out how long customers have had their accounts and whether the FlexDirect is their main bank account. Learn more about the mobile app and the features it provides. Read about customers’ experiences managing their accounts online and over the phone. Learn how swiftly the customer service team resolves account holders’ issues. All of this and more can be found in our Nationwide FlexDirect reviews.

Perhaps you already have a FlexDirect account? Why not write a review on Smart Money People today? Tell us why you chose this account and how satisfied you’ve been so far. What is your favourite thing about the account, and is there anything you feel could be improved? If you use the mobile app, which features are the most useful? If you have experience with the overdraft options, share your thoughts on those. Have you had any interactions with the customer service team, and if so, how did you rate the service? Leave an honest Nationwide FlexDirect review today. Together, we can help people like you make better financial decisions.

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Nationwide FlexDirect reviews (247)

Good friendly bank

Nationwide has been good in the past but they have recently made some changes that have made them less competitive and less favourable to me such as changing bank account features and savings rates.. Also their app is more basic than others in the field. Reviewed on: 27th January 2020

Easy to use banking

Online banking is easy to use, now new payees can be set up on the app it’s even better. I like seeing all my account balances quickly in one place Reviewed on: 26th January 2020

Easy and High Interest

Opened a FlexDirect primarily to utilise the 5% on £2500 offer for new customers. It would be good to see better offers for existing customers however. Account opening was straightforward, initiated online and finalised in branch. Reviewed on: 24th January 2020

Great customer service

Reliable app that offers useful features. Great customer service when needed. Reviewed on: 22nd January 2020

Trustworthy building society

Trustworthy building society. Good interest in first £2500 Reviewed on: 16th January 2020

Well Worth It

Having been with Nationwide over 10years. I am safe to say I’m a member! Never any issues with my account. My card always works. And customer service is also good. Thank you for standing by me for so long. I’m here to stand by you too! Reviewed on: 15th January 2020

Amazing

They are Friendly and reliable and very helpful Reviewed on: 6th January 2020

Worst customer service ever

Nationwide head office customer service is disgusting.....talk to you like muck....if you complain you get a nasty letter.... Reviewed on: 5th January 2020

Love it

I would say Natwest and Nationwide is best bank in the UK. Amazing App, Awesome customer service, New features and etc. Reviewed on: 4th January 2020

Great Value

Cashback without doing anything extra - can’t go wrong! Easy to bank with and the only one that rewards current customers and not just new. Reviewed on: 2nd January 2020

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