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Nationwide: FlexDirect reviews

Name: FlexDirect
Rating: 4.39 (288 reviews)

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4.43

Based on 288 reviews, last reviewed 22nd Apr 2025

27% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

68%

20%

Latest highest rating:

5

Easy product to use via the app, no issues experienced. Easy product to use via the app, no issues experienced. Reviewed on: 22nd April 2025

Latest lowest rating:

1

Nationwide have no concern for members banking exper... Nationwide have no concern for members banking experience. The IT systems used are woeful both from a user POV and back end. I am worried that the who... Read more Reviewed on: 26th June 2024

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About this product

The Nationwide FlexDirect current account pays interest on your money and you can earn cashback on debit card purchases for the first 12 months.

If you’re eligible for an overdraft, the first £50 is interest free. The FlexDirect account has to be managed online or over the phone, not at the branch.

Nationwide FlexDirect current account reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience..

Nationwide FlexDirect reviews (288)

Review of the Nationwide, FlexDirect:

flex direct

I switched to the flex direct account with nationwide when i needed my own bank account after I split up with my wife last year. I've been using it everyday ever since. Its easy to use. i got a debit card which can be used as a debit card or used on contactless devices. its been very handy. i was also given the option to have a chequebook but i declined as money is tight. some other banks i've been with give you a chequebook whether you want it or not. I use the online banking service to manage my day to day transactions and transfers which i previously had no experience with as my wife did it all. But I've found it quite simple to use. All in all its a good account with decent services attached to it. I'm sure I will be using it for many years to come. Reviewed on: 10th February 2018

Easy to manage account online

Easy to manage account online although currently unable to pay in cheques using the app. Handy to have local branch as most banks have now closed their branches Reviewed on: 26th February 2025

If Carlsberg did banking...

So simple to move accounts. They kept me fully informed at all times. It integrates fully with my financial management system (Moneyhub). They have branches with real people who know what they are doing, and don't ask you to wait 5 weeks for an appointment. The statements are easy to find and use. I couldn't find a single fault, and they rewarded me for the move. Reviewed on: 26th February 2025

Still a mutual

Good customer service. Nationwide is still customer owned. One had £100 twice due to this. Best of all it retains high street branches which is important to many. Reviewed on: 26th February 2025

Never had any issues

Banked with them for years and never had any issues the internet banking is very easy to Navigate Reviewed on: 26th February 2025

Great company who properly rewards their customers.

Great company who properly rewards their customers. Continued excellent service Reviewed on: 26th February 2025

Good current account switch service offer as a great...

Good current account switch service offer as a great incentive to switch to nationwide. Easy to use app and easy to sign up to the flex direct account. Overall great current account and would recommend to anyone Reviewed on: 26th February 2025

Simple, easy to use app and account.

Simple, easy to use app and account. Reviewed on: 13th February 2025

great current account

love it, never had an issue. app is easy to use and navigate. very easy to move money in and out of my flexdirect Reviewed on: 5th February 2025

Good interest rate and cashback for first year up to...

Good interest rate and cashback for first year up to £1500. App easy to use and transactions fast. Also plenty of branches still open which is a plus. Reviewed on: 2nd February 2025

Trusted bank with an ethical mindset

Nationwide is a trusted bank. I switched away from Nationwide a few years ago to take advantage of a switching bonus but I regretted doing it as Nationwide had better customer service. I also preferred Nationwide's status as a building society and passing on profits to members rather than stakeholders. Reviewed on: 17th January 2025

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