Smart Money People Logo

Nationwide: FlexPlus reviews

3.94
Based on 309 reviews, last reviewed 13th Mar 2025
800% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
64%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
2%
See only 1 star reviews
22%

Latest highest rating:

5

The best bank on my experience so far So far so good . Last year I received a100£ from nationwide bank which I’m not saying it makes me rich but it does help Reviewed on: 13th March 2025
Shpresim 's avatar
Shpresim

Latest lowest rating:

1

Disappointing NW Flexplus Mobile Insurance Experience I’ve been a Nationwide FlexPlus account holder for five years, primarily attracted by the additional mobile phone insurance. Until this month, I hadn’... Read more Reviewed on: 24th December 2024
Diriba Kumssa's avatar
Diriba Kumssa

About this product

Nationwide FlexPlus is a packaged bank account.

For a monthly fee, the FlexPlus current account gives you worldwide family travel and mobile phone insurance, plus UK and European breakdown cover.

Nationwide FlexPlus reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexPlus reviews (309)

Review of the Nationwide, FlexPlus:

Bad service

1
Was taken ill on holiday abroad with heart condition and admitted to hospital immediately put claim in via phone/online could not share all documents online, trying to ring is a joke on hold over an hour each time. Then mu online claims got cancelled. Sent documents in post had text acknowledgement f paperwork in post but no claim number. Try to call to progress claim closed Tues and Thursdays other days can't get though been nearly 3 months post claim now. Always used never claimed terrible service Reviewed on: 9th May 2023

Excellent product cover

5
Excellent product as it covers phone insurance, holiday insurance and car breakdown cover - for the individual, not just the car! Reviewed on: 23rd August 2024

Easy and simple to complete

5
Upgraded from my standard Flexi account and it was really simple to do online. The additional benefits make the monthly payment worth it. Reviewed on: 25th July 2024

Excellent product, offering great extras

4
Excellent product, offering phone insurance. travel insurance and AA breakdown cover for just £13 a month. Whats more is for the past 2 years Nationwide have given their customers £100 so this account even better! My whole family have an account. Reviewed on: 22nd July 2024

Used travel insurance along with AA breakdown cover.

5
Used travel insurance along with AA breakdown cover. Both times the service is excellent. Saved a bundle on just having the account, good if you use them bad if you don't. Really happy with the services provided. Reviewed on: 8th July 2024

IT WAS LIKE MAGIC , PUT IN THE CLAIM AND GOT A RESPO...

5
IT WAS LIKE MAGIC , PUT IN THE CLAIM AND GOT A RESPOND FAST ,PAID MY END OF THE CLAIM AND BOOM. GOT MY CLAIM IN NO TIME. Reviewed on: 21st June 2024

They care about their customers

4
Their flexplus package provides a lot. But also their recent fairshare payment has been so welcome. Giving £100 to many members just because they can. compare this to other companies that give all profits to directors and high end staff. Incomparable. Reviewed on: 28th May 2024

Nationwide-there for its members

5
The banking app is very inituitive. the £100 Loyalty payment they make to members is grea Building soc behaviour. I recommended my daughter switch from metro to them which she did-there were unfortunate admin issues, but they came good and compensated her. My other daughter has a flex account and now has a mortgage arranged with nationwide last year which went very well. i like that they still have branches open, but they have restricted some of the opening in more rural branches which i don't like Reviewed on: 28th May 2024

The £100 fairer share bonus put the cherry on the to...

5
The £100 fairer share bonus put the cherry on the top for me, great savings rates and current account bonuses. Reviewed on: 24th May 2024

A trusted banking product

5
The charges are clear, even though I would prefer it to be 75% considering the benefits now offered. Reviewed on: 24th May 2024

travel insurance

5
very good when using travel insurance, paid up so quickly Reviewed on: 24th May 2024

Do you have a different Nationwide product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Nationwide has a range of products available. Check the ratings of each product to find the right one for you. View all products