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Nationwide: FlexPlus reviews

4.47
Based on 363 reviews, last reviewed 16th Jul 2026
86% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
67%
See only 4 star reviews
10%
See only 3 star reviews
2%
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2%
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20%

Latest highest rating:

5

Always clear, helpful and available. Always clear, helpful and available. Travel insurance is with Flexplus account. I have used them for 7 or so years and have no reason to change. Very ... Read more Reviewed on: 16th July 2026
Margaret's avatar
Margaret

Latest lowest rating:

1

Beware, Flexplus travel insurance is worthless NW Flexplus travel insurance underwritten by Aviva is not worth having. We claimed once with Nationwide's previous underwriter and it was very easy. H... Read more Reviewed on: 12th May 2026
Je's avatar
Je

About this product

Nationwide FlexPlus is a packaged bank account.

For a monthly fee, the FlexPlus current account gives you worldwide family travel and mobile phone insurance, plus UK and European breakdown cover.

Nationwide FlexPlus reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexPlus reviews (363)

Review of the Nationwide, FlexPlus:

Bad service

1
Was taken ill on holiday abroad with heart condition and admitted to hospital immediately put claim in via phone/online could not share all documents online, trying to ring is a joke on hold over an hour each time. Then mu online claims got cancelled. Sent documents in post had text acknowledgement f paperwork in post but no claim number. Try to call to progress claim closed Tues and Thursdays other days can't get though been nearly 3 months post claim now. Always used never claimed terrible service Reviewed on: 9th May 2023

Very good for a packaged account, though as with any packaged account think carefully to decide if the benefits are worth the cost.

4
Nationwide's FlexPlus account is possibly the best packaged bank account on the market right now and could save you significant money. However, for most a fee-free bank account is probably the best option. It's biggest pluses in my opinion are the fee free overdraft for 3 months, European breakdown cover, worldwide family travel insurance and fee European ATM withdrawals. If you're planning a car trip to Europe by ferry or channel tunnel, then this account is perfect. There's also no minimum time you need to keep this account, so if circumstances change you can downgrade to Nationwide's fee free normal flex account. Other benefits include extended warranty cover on selected purchases and mobile phone insurance. A very good account for some, but do the mathematics on benefits versus the £10 / month cost. Reviewed on: 16th August 2015

Great value current account

4
This account comes with a lot of perks which makes it a great overall deal despite the £10 a month fee. Would recommend but only if you can makes the most of the perks. Reviewed on: 12th March 2015

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