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Nationwide: FlexPlus reviews

Name: FlexPlus
Rating: 4.47 (363 reviews)

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4.47

Based on 363 reviews, last reviewed 16th Jul 2026

86% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

67%

10%

20%

Latest highest rating:

5

Always clear, helpful and available. Always clear, helpful and available. Travel insurance is with Flexplus account. I have used them for 7 or so years and have no reason to change. Very ... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

Beware, Flexplus travel insurance is worthless NW Flexplus travel insurance underwritten by Aviva is not worth having. We claimed once with Nationwide's previous underwriter and it was very easy. H... Read more Reviewed on: 12th May 2026

Read all reviews See your review

About this product

Nationwide FlexPlus is a packaged bank account.

For a monthly fee, the FlexPlus current account gives you worldwide family travel and mobile phone insurance, plus UK and European breakdown cover.

Nationwide FlexPlus reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexPlus reviews (363)

Review of the Nationwide, FlexPlus:

Bad service

Was taken ill on holiday abroad with heart condition and admitted to hospital immediately put claim in via phone/online could not share all documents online, trying to ring is a joke on hold over an hour each time. Then mu online claims got cancelled. Sent documents in post had text acknowledgement f paperwork in post but no claim number. Try to call to progress claim closed Tues and Thursdays other days can't get though been nearly 3 months post claim now. Always used never claimed terrible service Reviewed on: 9th May 2023

Nationwide flexplus Great Product Great Service

The Nationwide flexplus account is an excellent account with good benefits and great service. Reviewed on: 3rd April 2025

Packaged benefits

The packaged benefits are very convenient and it is reassuring to know that the insurance is highly rated by Which? magazine. I have never had to use this insurance though. Reviewed on: 3rd April 2025

flexible banking and great app

Nationwide provides flexible banking and an app which is straightforward to use. Reviewed on: 2nd April 2025

Flexplus coverage

Flexplus privides our. Current account needs and also provides insurance and travel coverage Reviewed on: 2nd April 2025

The best bank on my experience so far

So far so good . Last year I received a100£ from nationwide bank which I’m not saying it makes me rich but it does help Reviewed on: 13th March 2025

Lots of branches, excellent service.

Lots of branches, excellent service. Love the family insurances for £18 Reviewed on: 7th March 2025

Good all round account.

Insurance + linked savings account. Good . Easy to use app. Lots of high street branches Reviewed on: 6th March 2025

Really great in branch experiences - the staff are f...

Really great in branch experiences - the staff are friendly and polite even when busy and remember regular customers. They are the only bank in my town with a physical branch and that is highly valued int he community. They do close for linch sometimes and are not open on Fridays, but I think a little inconvenience is worth it, to support actually having a branch at all. It is especially useful for me as I am a yoga teacher and am often paid in cash. Reviewed on: 5th March 2025

No Faff Banking

Excellent Service, Good Road Map and No Faff products. Reviewed on: 5th March 2025

Great, clear and easy

Everything has always been crystal clear with Nationwide; English is not my first language so banking lingo can be a bit intimidating. The staff is always clear and concise, and their website has all the info I need. Plus, it's a no frill bank account with a few nice perks. Highly recommend it! Reviewed on: 26th February 2025

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