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Nationwide: Credit Card reviews

Name: Credit Card
Rating: 4.17 (197 reviews)

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4.09

Based on 197 reviews, last reviewed 15th Jul 2025

67% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

61%

21%

11%

Latest highest rating:

5

Fast and easy service Easy application process and a fast around service. Reviewed on: 15th July 2025

Latest lowest rating:

1

Don't believe their hype I have a credit limit of £5000 on a credit card. Never use it all, always only about £1200. So this month paid an amount (that was the full amount) of... Read more Reviewed on: 29th January 2025

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About this product

Nationwide Credit Card reviews can help you to find out about the pros and cons of the Credit Card credit card. What kind of features do Nationwide customers like? Find out more about the Nationwide Credit Card by reading our trusted Smart Money People reviews. You can also write your own Nationwide Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Nationwide Credit Card reviews (197)

Review of the Nationwide, Credit Card:

Don't believe their hype

I have a credit limit of £5000 on a credit card. Never use it all, always only about £1200. So this month paid an amount (that was the full amount) of £850.00. Evidently the cheque took a while to get there. No, even though there was still £4,2000 credit available, these idiots at Nationwide not only took a late payment of £10 (no objection) but still with £4,200 credit available, they declined a payment of £8.20. Now you need to be totally devoid of common sense to do that. What is wrong with Nationwide? I am a long term customer. Never been overdrawn, never any trouble, yet the treat me with total disrespect. Nationwide do no deserve decent, good customers. A bank to give a miss. A nd whilst these pen-pushers were telling me they hadn't received the cheque in payment, this morning I spoke to my other bank (Halifax) and they say that the cheque had been cleared. So Nationwide were either lying or incompetent. take your selection. A company that is all talk and just not interested in true customer service. Reviewed on: 29th January 2025

Made a valid claim but was declined.

Made a valid claim but was declined. They never contacted me. I had to chase this up. Credit guarantee system was not backed up. Reviewed on: 13th November 2024

Awful experience and customer service

I have used Nationwide for years having a premium current account (with the £13/month fee), savings accounts and credit card. I have recently had cause to request a chargeback for a transaction on my credit card however Nationwide have refused to do the chargeback even though the money was taken against the contract I had with the company. I raised a complaint with Nationwide and their response was that they weren't going to request the chargeback and they won't compensate for the error made by the other company. I have now closed all of my accounts with Nationwide and will never use any of their products again. Reviewed on: 8th October 2024

No benefits to having it, no rewards, no cashback.

No benefits to having it, no rewards, no cashback. Reviewed on: 25th August 2024

Good for using on holiday

Good for using on holiday. Excellent exchange rates and charges. Reviewed on: 18th June 2024

Credit card with s fair interest rate never gave me...

Credit card with s fair interest rate never gave me problem using abroad. Reviewed on: 12th June 2024

0% purchase credit card

I have a 0% card, I was preapproved for a higher amount initially but then on hard check was offered lower which happens but was slightly frustrating. Reviewed on: 4th June 2024

Never had a problem first class Service

Never had a problem first class Service Reviewed on: 24th May 2024

The member credit card is great.

The member credit card is great. Interest free for 15 months which makes it stand out from the rest. It also allows you to use worldwide which is great for me whilst travelling. Reviewed on: 15th April 2024

Nationwide is an amazing bank.

Nationwide is an amazing bank. Simple to use and they listen to you Reviewed on: 12th April 2024

easy to use credit card

I use the credit card regularly and like that it pays off the higher interest amounts first. I also feel this lets me manage credit card debt in a better manner. Their interest charges are clear and concise as to how they’re calculated too and not overcharged like others. Reviewed on: 7th April 2024

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