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Nationwide: Credit card reviews

Name: Credit card
Rating: 4.01 (210 reviews)

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4.01

Based on 210 reviews, last reviewed 24th Mar 2026

700% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

60%

21%

12%

Latest highest rating:

5

Help with Credit Card Fraud Nationwide have helped me many times when I’ve been concerned about fraud on my credit card. They have always been professional, kind and extremely he... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Arrogant man from the disputes team Arrogant man from the disputes team told me they couldn't look into my chargeback claim, gave a list of excuses culminating in my evidence not being g... Read more Reviewed on: 2nd March 2026

Read all reviews See your review

About this product

Nationwide’s purchase and balance transfer credit card offers 0% interest on all purchases and balance transfers for 15 months.

The 0% interest also applies to spending abroad. You can apply if you have a Nationwide current account, savings account or mortgage. You can’t apply if you already have a Nationwide credit card.

Nationwide credit card reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide Credit card reviews (210)

Review of the Nationwide, Credit card:

Good for using on holiday

Excellent exchange rates and charges for using abroad. Reviewed on: 11th April 2023

The app is not very good, constantly crashes or free...

The app is not very good, constantly crashes or freezes. No benefits to having this credit card, but easy to pay if you have a Nationwide bank account. Reviewed on: 26th February 2025

Zero fees abroad

Good credit card to have as it has zero fees when used abroad. Reviewed on: 26th February 2025

First credit card i’ve ever had

First credit card i’ve ever had, and the product offered to me is great, not had to pay any interest yet. Able to set myself an amount limit Reviewed on: 5th February 2025

Don't believe their hype

I have a credit limit of £5000 on a credit card. Never use it all, always only about £1200. So this month paid an amount (that was the full amount) of £850.00. Evidently the cheque took a while to get there. No, even though there was still £4,2000 credit available, these idiots at Nationwide not only took a late payment of £10 (no objection) but still with £4,200 credit available, they declined a payment of £8.20. Now you need to be totally devoid of common sense to do that. What is wrong with Nationwide? I am a long term customer. Never been overdrawn, never any trouble, yet the treat me with total disrespect. Nationwide do no deserve decent, good customers. A bank to give a miss. A nd whilst these pen-pushers were telling me they hadn't received the cheque in payment, this morning I spoke to my other bank (Halifax) and they say that the cheque had been cleared. So Nationwide were either lying or incompetent. take your selection. A company that is all talk and just not interested in true customer service. Reviewed on: 29th January 2025

Poor support system for credit card customers.

I expected alerts from Nationwide to inform me when payments to my members credit card account. None came, unlike my other credit card accounts. It was my first credit card with Nationwide and did not realise you were expected to 'self-manage' my account, as I was later informed by their representative after Nationwide had lodged an adverse credit report against me because a payment was missed. I had historically cleared my account each month but that did not count with Nationwide. They are the only company who think it's hard work to have a supportive communication system in place for their credit card members. Reviewed on: 18th December 2024

Made a valid claim but was declined.

Made a valid claim but was declined. They never contacted me. I had to chase this up. Credit guarantee system was not backed up. Reviewed on: 13th November 2024

Awful experience and customer service

I have used Nationwide for years having a premium current account (with the £13/month fee), savings accounts and credit card. I have recently had cause to request a chargeback for a transaction on my credit card however Nationwide have refused to do the chargeback even though the money was taken against the contract I had with the company. I raised a complaint with Nationwide and their response was that they weren't going to request the chargeback and they won't compensate for the error made by the other company. I have now closed all of my accounts with Nationwide and will never use any of their products again. Reviewed on: 8th October 2024

No benefits to having it, no rewards, no cashback.

No benefits to having it, no rewards, no cashback. Reviewed on: 25th August 2024

Good for using on holiday

Good for using on holiday. Excellent exchange rates and charges. Reviewed on: 18th June 2024

Credit card with s fair interest rate never gave me...

Credit card with s fair interest rate never gave me problem using abroad. Reviewed on: 12th June 2024

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Nationwide: Credit card reviews

700% increase in 5 star reviews

300% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Nationwide Credit card reviews (210)

Good for using on holiday

The app is not very good, constantly crashes or free...

Zero fees abroad

First credit card i’ve ever had

Don't believe their hype

Poor support system for credit card customers.

Made a valid claim but was declined.

Awful experience and customer service

No benefits to having it, no rewards, no cashback.

Good for using on holiday

Credit card with s fair interest rate never gave me...

Do you have a different Nationwide product?

Want to see more from Nationwide?

Student Current Account

Cash ISA

Regular Savings

Join Smart Money People

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