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NatWest: Black Account reviews

Name: Black Account
Rating: 4.59 (226 reviews)

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4.20

Based on 226 reviews, last reviewed 7th May 2025

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

83%

Latest highest rating:

5

Always provided excellent personal service Always provided excellent personal service Reviewed on: 20th April 2025

Latest lowest rating:

1

Poor and unexperienced Team member I am submitting this review due to the poor and unhelpful service I received from a team member named Priyank Rawat. His explanation regarding charges... Read more Reviewed on: 7th May 2025

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About this product

The NatWest Premier Reward Black account charges a monthly fee in return for a wide range of benefits.

Benefits include a concierge service, discounts, insurance policies and cashback. You’ll need to meet the income, savings or mortgage limits to be eligible for the NatWest Premier Reward Black account.

NatWest Premier Reward Black account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Black Account reviews (226)

Review of the NatWest, Black Account:

Smart, easy and beneficial

Loads of benefits using Black , well worth it! Reviewed on: 18th February 2023

Simple and works.

Just simple good banking. Never any problems. Reviewed on: 19th February 2023

Great bank

Very good app easy to use lots options send money anywhere the world Reviewed on: 19th February 2023

Always available & very helpful

When speaking to staff on the phone you receive great advice & feedback Reviewed on: 19th February 2023

Everything I have needed

Fantastic service any time I’ve been to any branch m Reviewed on: 19th February 2023

Access 24 hours a day, banking when it's convenient to me !

Great interest rates, easy access Reviewed on: 19th February 2023

Very reliable professional service

NatWest is very reliable and customer oriented. This comes at a price, but I appreciate the service. NatWest app is easy to use Reviewed on: 18th February 2023

Excellent

Great service, for me this is the most important aspect of a bank Reviewed on: 18th February 2023

Great benefits

Great service - concierge and travel insurance Reviewed on: 18th February 2023

Cant ever fault the service I get

Yes my Black Account t costs me just over £30 a month but the benefits I get from this more than out weigh this! Kerry my Banking Manager always goes above and beyond and is on hand if I ever need her for anything. Reviewed on: 18th February 2023

Great value.

Great access and security. Great benefits giving Great savings. Backed up by Great service. Reviewed on: 18th February 2023

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