Smart Money People Logo
Share this page
Link copied

NatWest: Basic Account reviews

View other NatWest products
4.49
Based on 2,093 reviews, last reviewed 11th Apr 2025
2100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
13%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Unbelievable. Unbelievable. Been with them for years. Would never change. Reviewed on: 11th April 2025
Ralfs's avatar
Ralfs

Latest lowest rating:

2

Functional but Underwhelming I opened an account with NatWest when I first moved to the UK — not out of preference, but because I needed an account with a mainstream bank. Since t... Read more Reviewed on: 11th April 2025
Eric U's avatar
Eric U
Read all reviews See your review

About this product

The NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options available.

There are a range of current accounts on the market designed for managing your everyday finances. What better way to understand which one’s right for you, than by hearing from existing customers? We collect NatWest Basic Current Account reviews to help you make an inform...

NatWest Basic Account reviews (2093)

Review of the NatWest, Basic Account:

Does everything I need

4
I have kept a basic account despite constantly being asked to take an account where you pay a monthly fee. The benefits for the fee account aren't worth it for me and the basic account functions perfectly well, the online banking is easy to use and direct debits/payments etc take seconds to arrange. This account gives me everything I need Reviewed on: 24th December 2015
Suzanne Armstrong's avatar
Suzanne Armstrong

not the best or worst

4
GREAT WHEN YOU HAVE MONEY NOT SO MUCH WHEN YOU HAVENT AND INTEREST/ EXCHANGE RATES ARE BAD Reviewed on: 26th February 2025
amtucks's avatar
amtucks

Solid current account

4
The account does everything you’d expect and I haven’t experienced any issues. Reviewed on: 26th February 2025
Thomas 's avatar
Thomas

Very low interest rates, good app.

3
Very low interest rates, good app. Reviewed on: 26th February 2025
caroline Lowes's avatar
caroline Lowes

Highly recommended

5
"I've been with NatWest for quite some time now, and I couldn't be happier with the service. The online banking experience is incredibly user-friendly, making it easy to manage my finances on the go. The mobile app is intuitive and offers all the features I need, from checking balances to transferring money quickly. The customer service has been outstanding, with responsive and friendly support whenever I have any questions. They genuinely seem to care about their customers, an... Reviewed on: 26th February 2025
Keith Knight's avatar
Keith Knight

O.K. But very basic account

3
O.K. But very basic account with little added value or extras. Statements could be clearer and bolder, particularly for the visually disadvantaged and hard to see. Reviewed on: 26th February 2025
Quentin's avatar
Quentin

Nat.west. always on the case in the nicest way

5
Nat.west. have always looked after my account. Recently I wanted to transfer a large amount from my account the move was blocked followed by a pleasant security call to confirm that I was happy and not being forced or scammed the transaction was completed, just the latest compliment I can give. Reviewed on: 26th February 2025
paul hillman's avatar
paul hillman

On line and app both easy to use and assistance in b...

5
On line and app both easy to use and assistance in branch when needed Reviewed on: 26th February 2025
Dave Spode 's avatar
Dave Spode

My Nat West account .

5
Love my Nat West account I have the app on my phone its good for checking my outgoings and incomings on the go and I love the alerts Nat West send me and it's got good security features Reviewed on: 26th February 2025
Elizabeth Davis 's avatar
Elizabeth Davis

Had a win fall and an inheritance, found the NatWest...

5
Had a win fall and an inheritance, found the NatWest offered a choice of services which I perused and made a decision to invest money. Reviewed on: 26th February 2025
Diane B's avatar
Diane B

Love using the app to keep an eye on my...

5
Love using the app to keep an eye on my transactions Reviewed on: 12th February 2025
Judith Thompson 's avatar
Judith Thompson

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

NatWest has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub