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NatWest: Everyday account reviews

4.52
Based on 2,123 reviews, last reviewed 26th Feb 2026
1800% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
13%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Easy to use app, convenient everyday account. Easy to use app, convenient everyday account. However, customer service can be a hit or miss Reviewed on: 19th February 2026
Xenia G's avatar
Xenia G

Latest lowest rating:

1

Frighteningly bad Extremely poor customer service and frighteningly bad to be made promises which never are fulfilled. Reviewed on: 26th February 2026
Mr S's avatar
Mr S

About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Everyday account reviews (2123)

Review of the NatWest, Everyday account:

Easier than before to use

5
I am more confident now as I have updated my email and details,which was not really easy to begin with but once finished I felt more comfortable with the app also I have chosen a new savings account recently,which normally would mean having to go to the bank in the next town as my local branch closed a while ago. I’m am very pleased with this app. Reviewed on: 3rd March 2023

Easy to navigate

4
App is self explanatory. Like the rewards system,but which they would reward more physical stores than online. Reviewed on: 27th February 2023

Really good app and service

5
I've been a nationwide customer for years. Really good digital experience via app and on rare occasions when needed to visit branch, team is always helpful Reviewed on: 27th February 2023

Barnstaple

5
Excellent helpful bank. They are kind and always make you feel special. Reviewed on: 27th February 2023

Gg reveiw

5
Just a very easy app to use and always so up to date Reviewed on: 27th February 2023

NatWest bank app

5
The app is great. I do everything on my app. There is no need go to the bank anymore, unless there is something that needs sorting out in the bank. Reviewed on: 26th February 2023

Great customer service

5
Always ready to help you even when the language barrier was a problem. Reviewed on: 26th February 2023

Great Service

5
I was with Lloyds for only 5 years before I switched to NatWest. Now I’ve been with them for over 16 hrs and have never looked back. Reviewed on: 26th February 2023

Banking App

5
This has been an absolute god send , I don’t know how I’d get through the day , I’m on it all the time Reviewed on: 26th February 2023

Quick and easy

5
NatWest is the best bank in my opinion because they have great customer service and the app is reliable and easy to use. I would definitely recommend NatWest as I’ve never had a problem with them. Reviewed on: 26th February 2023

Just the ticket

5
The app is all I need, not too busy, clear, easy to view and navigate, wonderful. Reviewed on: 26th February 2023

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