Write a review

Go to business site

NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.61 (2101 reviews)

View other NatWest products

4.52

Based on 2,101 reviews, last reviewed 4th Nov 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Brilliant and well easy to use easy to understand... Brilliant and well easy to use easy to understand Reviewed on: 15th June 2025

Latest lowest rating:

1

Account Disappeared Left Without Access or Explanation My current account suddenly vanished from the NatWest app right after I transferred money to another bank account in my own name. No warning, no messa... Read more Reviewed on: 4th November 2025

Read all reviews See your review

About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Everyday account reviews (2101)

Review of the NatWest, Everyday account:

Best bank to go with.

I’ve been with this bank since I was 12. I’m now 23 I had a savings account to start off with so that I can learn about money and savings. You get a card and you can either put money on that car or draw the money off. Once you’ve turned 18 you’ll get a debit card and that card can be used like the savings card but with the ability to use it online and in stores. I’ve never had a problem with my bank growing up and I still use the same bank today because it’s easy to use and they are on the ball with the verify your payment. They constantly keep the app updated and they also keep you updated on what’s new and what’s happening. So an example, I had a Visa card and they emailed me saying that they are changing from visa to master card and at first I was worried about me having to go through lots of paper work etc but they made sure to explain everything in great detail. It was very simple and all my details were the same and nothing had changed except the card itself and it being master card and not visa. They also do student loans and other types of loans as well and it’s very simple to obtain what you need. With this bank you can now change your phone number etc in the banking app, before you had to use a card reader and follow the instructions. Using the card reader isn’t hard but can be tricky to some who have poor eyesight, so I’m glad they added this new feature. With this bank you don’t even have to stay with them, you can start off with a savings account at the same age I did and then go to a different bank of your choice. On of my friends went with NatWest to start off with and then went to Halifax for the point and cash back features… because he loves Costa :) So if you’re looking for a bank to teach your kids about savings and having an easy app to work with then NatWest would be a good choice to start off with. Reviewed on: 31st May 2023

Reliable and trustworthy

I’ve been with NatWest for 10 years and have never had a problem with them. The app is easy to navigate and offers good insights into how you spend your money that have helped by giving me a reality check into how much I am spending in certain categories. Reviewed on: 12th April 2024

I like the app - its really easy to use.

I like the app - its really easy to use. Reviewed on: 12th April 2024

Excellent service.

Excellent service. Superb products. Reviewed on: 12th April 2024

The best, my son he loves it so much.

The best, my son he loves it so much. Reviewed on: 8th April 2024

Wouldn’t bank anywhere else

Simple easy and trustworthy. Been with NatWest over 15 years Reviewed on: 6th April 2024

Terrible IT systems and terrible customer service.

Terrible IT systems and terrible customer service. I opened a new account a week ago am still not able to view my account. I've tried contacting their customer help line but they say that they are unable to do anything, all queries must go through their AI chatbox 'Cora'. I have tried contacting them through Cora but it's terrible, sometimes unresponsive, and was never helpful. Reviewed on: 25th March 2024

Smart Banking

Love their get cash service, it’s a game changer for new banking customers. Reviewed on: 16th March 2024

My experience with Nat west has been a family affair...

My experience with Nat west has been a family affair as all members of the family have had accounts with them for many years and found them very helpful in all aspects over many years Reviewed on: 1st March 2024

Basic Banking Product Limited Digital Experience

NatWest offers a decent off the shelf banking current account. There are limitations in the user experience from a digital experience given the limited and non intuitive design. It does however have the benefit of being a bank that offers classic in branch experience. Poor on digital but a reasonable bank to have in addition to your digital bank. Reviewed on: 29th February 2024

The banking on line is really good.

The banking on line is really good. The loss of branches is a shame and makes things like helping older relatives with their banking difficult. The app is brilliant And I think Nat West is ahead of other banks my family use as it rarely goes wrong. There could be more incentives like avoid points. Reviewed on: 25th February 2024

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Graduate Current Account
from RBS 3.74 from 11 reviews
FlexBasic
from Nationwide 4.56 from 114 reviews
Student Bank Account
from HSBC 3.23 from 20 reviews

Want to see more from NatWest?

Life Insurance
from NatWest 5.00 from 3 reviews
Tracker Rate Mortgage
from NatWest 5.00 from 5 reviews
Rooster card
from NatWest 4.92 from 13255 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub