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NatWest: Business Banking reviews

2.76
Based on 197 reviews, last reviewed 23rd Jan 2026
200% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
42%
See only 4 star reviews
9%
See only 3 star reviews
6%
See only 2 star reviews
1%
See only 1 star reviews
42%

Latest highest rating:

5

Amazing customer service Been with them for a long time and have benefited so much. Great customer service too Reviewed on: 23rd January 2026
Angus Baskerville's avatar
Angus Baskerville

Latest lowest rating:

1

Terrible service to Almshouse in St Albans. We are an old established Almshouse in St Albans and have banked with Natwest for many years. 2 of our Trustees died, so we need to alter our banking ... Read more Reviewed on: 12th January 2026
Lathberyes's avatar
Lathberyes

About this product

NatWest business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at NatWest is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of NatWest business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

NatWest Business Banking reviews (197)

Review of the NatWest, Business Banking:

Great Support

5
Having been let down by other banks, NatWest were able to open an account for me quickly, at a time that was critical to my company. Reviewed on: 15th March 2021

best app nice and easy!!

5
always fast and good coustomer service Reviewed on: 20th February 2023

Excellent Banking App

5
It’s been an amazing experience banking and using the banking app, easy and user friendly. Reviewed on: 20th February 2023

Mettle vote

5
I’m a sole trader and being able to have a business bank account linked to NatWest but with a great app that also gives me freeagent hugely helps manage my money, tax and cash flow on the go. Use it every day and personal account via the NatWest app too. It’s got so much better the last 2 years. Reviewed on: 20th February 2023

Lovely service

5
5 star Good service naver problem very easy Reviewed on: 20th February 2023

Excellent App

5
Been banking with NatWest for last 40 years. Reviewed on: 19th February 2023

Best customer service ever

5
I use this bank bcoz this is the best bank and it gives us always good service. Reviewed on: 19th February 2023

Best banking service

5
It is easy and best service for banking needs for business accounts value for thriving success Reviewed on: 19th February 2023

Easy to use with good backup

5
Switch between all my bank accounts so easily Reviewed on: 19th February 2023

Oriental Rug Services Ltd

5
Best Bank in UK Reviewed on: 19th February 2023

The best bank the best app

5
I’m with NatWest for more than 10 years they always good in their services that is why I recommend to all my clients. Well done NW you never let me down Reviewed on: 18th February 2023

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