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NatWest: Fixed Rate Mortgage reviews

4.62
Based on 205 reviews, last reviewed 14th Jun 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
73%
See only 4 star reviews
13%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
13%

Latest highest rating:

5

Remortgage with customer focused interests! Took out a remortgage after previous one ended fixed term. Natwest provided an offer, the interest rates then dropped and so was the interest rate on ... Read more Reviewed on: 14th June 2026
Maria De-Ninis's avatar
Maria De-Ninis

Latest lowest rating:

1

Online mortgage has been inaccessible for 2.5 years! Reference number: 84261762 I have not been able to access my online mortgage for 2.5 years because of their faulty IT platforms/systems. And of course... Read more Reviewed on: 21st October 2024
CMBS's avatar
CMBS

About this product

NatWest is a financial services provider offering a range of products and services. Its fixed rate mortgage will offer a set interest rate over a specific amount of time, usually between two to five years, but sometimes ten. It’s important to be confident that you understand the terms, conditions and interest rates of a mortgage. Always ask the lender or an independent advisor if you need help understanding your options.

If a fixed rate mortgage seems right for your circumstances, find out how satisfied homeowners are with NatWest’s product. Our NatWest fixed rate mortgage reviews are written by genuine borrowers with real experience of the lender and product. Gain valuable insight to make an informed decision when taking out your mortgage.

Learn why customers chose the fixed rate mortgage and how satisfied they’ve been throughout the term. Read about the application process and how supportive NatWest was throughout. Find out more about NatWest’s customer service and how well the provider solves its borrowers’ issues. All of this and more can be found in our NatWest fixed rate mortgage reviews.

If you’ve ever taken out a NatWest fixed rate mortgage, write a review on Smart Money People today. Why did you choose the lender and product and are you happy you did? What are the main pros and cons you’ve experienced with the fixed rate mortgage? Don’t forget to include whether you would recommend the lender and product to your family and friends. Share any experience you have with the customer service team. Whether good or bad, write a NatWest fixed rate mortgage review today. Together, we can help people like you make better financial decisions.

NatWest Fixed Rate Mortgage reviews (205)

Review of the NatWest, Fixed Rate Mortgage:

Mortgage

5
My first home was mortgaged with Halifax and my current home is mortgaged with NatWest. I never had a bad word to say about Halifax but I would say that NatWest have been more incontact. The app is really quite good as I can see exactly where my mortgage stands and I can access this at anytime, their call centre staff seem knowledgeable and the waiting time hasn't been too long when I've needed to phone. The only thing I would say is that some of their processes are a bit in the stone age... Like having to send a written letter in to update your contact details? There's no real reason why the call centre staff should be prevented from updating your details over the phone but I suppose it did make me find out where my local postbox is! Reviewed on: 5th March 2023

Never been anywhere else!!

5
Always been happy with the rates that I've been offered, always kept well informed and looked after. Thank you. Reviewed on: 20th February 2023

Mortgage and customer service

5
I am very happy with the mortgage process, the fixed rate is cheaper and the customer service are very good. Reviewed on: 19th February 2023

Customer service

5
Staff always on hand to help you xx Reviewed on: 19th February 2023

Fast and straightforward

5
Mortgage application is simple and straightforward Reviewed on: 19th February 2023

Fantastic 1st Mortgage with NatWest

5
Our experience with our NatWest mortgage has been fantastic. Thank you NatWest. You were so good, we’re staying for another 2 years. Reviewed on: 19th February 2023

Got a great deal

5
Hope to get another in a year's time Reviewed on: 19th February 2023

Nice and easy

5
I have all my accounts with NatWest and have for almost 30 years. They are just easy to deal with, make everything simple and it just works!!! Reviewed on: 19th February 2023

An easy decision for a 5% first time buyer

5
When other mortgage advisors and banks were making us jump through hoops to secure a mortgage Natwests online portal and personal advisor made it so simple and stress free. We made the decision to take out a 5 year fixed rate to ensure our first five years we could be financially secure and know exactly what our budget was and this has paid off fantastically. I couldn't rate the help advice and ease of using the service higher. Reviewed on: 18th February 2023

Mortgage

5
Excellent service and excellent staff Reviewed on: 18th February 2023

Mortgage for dependent relatives

5
NatWest provided a tailored solution to allow my wife and I to purchase a house for her parents and to keep the payments to an affordable level. Having a track record with the bank meant we sorted the mortgage without any issue. Reviewed on: 18th February 2023

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