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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.83 (950 reviews)

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4.77

Based on 950 reviews, last reviewed 12th Jun 2025

15% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Excellent customer service Excellent customer service always got your back, no problem is to big or to small.An outstanding bank that is always there for it's customers and puts... Read more Reviewed on: 12th June 2025

Latest lowest rating:

1

Reward voucher not accepted, B&Q Exchanged £100 of rewards for a £100 B&Q voucher, however B&Q will not accept the voucher and NatWest won’t cancel the voucher and refund back to the ... Read more Reviewed on: 20th June 2024

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Reward Account reviews (950)

Review of the NatWest, Reward Account:

Online enquiry was productive but confusing.

Online enquiry was productive but confusing. I eventually spoke with a human being and was able to get the answers I needed Reviewed on: 14th October 2024

Excellent customer service

Excellent customer service always got your back, no problem is to big or to small.An outstanding bank that is always there for it's customers and puts them first Reviewed on: 12th June 2025

Happy customer here!

I have Natwest's Reward current account and Reward credit card. Both suit me really well. Great app too! Reviewed on: 12th June 2025

The reward account is perfect for me.

The reward account is perfect for me. You can earn money passively just by using the app and having two standing orders. The app is super easy to use as well and has loads of useful features Reviewed on: 12th June 2025

Excellent rewards, get at least £5 a month

Excellent rewards, get at least £5 a month, more with cashback. Reviewed on: 22nd April 2025

Good rewards on a consistent basis every month

Good rewards on a consistent basis every month Reviewed on: 21st April 2025

Both myself and my wife are disabled, but I am also...

Both myself and my wife are disabled, but I am also my wife's carer. While she was having a bad day and I was in the process of selling a push bike ( long story short) I got scammed. Realizing quite quickly I got onto the Bank (Nat West) not only did they manage to sort this and retrieve my funds but advised about help on my account for disabled people. They are an excellent bank in all aspects besides this and always happy and swift to help wether via the app, phone or branch excellent. Reviewed on: 17th April 2025

I find NatWest Reward Account totally suits my needs...

I find NatWest Reward Account totally suits my needs, the banking app is the best of all other banking apps I have experienced. There is no fuss or complications, NatWest Bank quietly works in the background to simply and safely manage all my money needs. Luckily my local Worthing Branch is thriving and is unlikely ever to close, the staff are excellent. Reviewed on: 17th April 2025

Long term stability with excellent app

I have had this account for 25 years and the bank has been super helpful through graduating and becoming a professional person. The app is especially easy to use to support the account. Reviewed on: 16th April 2025

Easy to speak to someone, good advice, good financia...

Easy to speak to someone, good advice, good financial support Reviewed on: 2nd April 2025

Simplified online banking

This account meets my banking needs perfectly, with the added bonus of accruing monthly rewards. Reviewed on: 2nd April 2025

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