Write a review

NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.83 (947 reviews)

View other NatWest products

4.77

Based on 947 reviews, last reviewed 22nd Apr 2025

31% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Excellent rewards, get at least £5 a month Excellent rewards, get at least £5 a month, more with cashback. Reviewed on: 22nd April 2025

Latest lowest rating:

1

Reward voucher not accepted, B&Q Exchanged £100 of rewards for a £100 B&Q voucher, however B&Q will not accept the voucher and NatWest won’t cancel the voucher and refund back to the ... Read more Reviewed on: 20th June 2024

Read all reviews See your review

About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Reward Account reviews (947)

Review of the NatWest, Reward Account:

Online enquiry was productive but confusing.

Online enquiry was productive but confusing. I eventually spoke with a human being and was able to get the answers I needed Reviewed on: 14th October 2024

Brilliant customer service every time I have the nee...

Brilliant customer service every time I have the need to call them up. Reviewed on: 18th March 2025

I have no issues, customer service are always there...

I have no issues, customer service are always there to help taking note of my vulnerabilities to offer more support. Reviewed on: 13th March 2025

Easy money for the taking.

Easy money for the taking. Good app Reviewed on: 28th February 2025

Great rewards with an easy to use app with simple ye...

Great rewards with an easy to use app with simple yet effective features Reviewed on: 27th February 2025

Best bank all around

Always used as primary bank, the account is easy to manage and everything is readily available, from direct debit management to payments and bills. Rewards and cashback are also great and overall never had a bad experience. Reviewed on: 27th February 2025

Great service

The app provided by natwest makes it so easy to manage your money and also access other accounts. Reviewed on: 27th February 2025

I’ve been with NatWest for over 50 years. Nuff said.

I’ve had an account with NatWest for over 50 years and wouldn’t dream of moving elsewhere. I get rewards for spending on things I would buy anyway, and it is SO easy to manage my money using their online banking. If I ever need to visit a branch, the staff are always friendly, knowledgeable and treat me with respect, including making a big fuss of my dog! Reviewed on: 27th February 2025

Great cahsback and app

The cashback I receive each month is great and the app is easy to use with helpful features. Reviewed on: 26th February 2025

Happy,but!!

Having been a member since early 1950’s National Provincial ,I have been and still am very happy with the banking services I receive,But I am extremely disappointed at the loss of my local branch in Thame,depriving me of a convenient walk in Bank. Reviewed on: 26th February 2025

Good for cashback.

Reward Account gives you cashback for paying certain utility bills by Direct Debit. Also a linked credit card earns cashback on each transaction. Reviewed on: 26th February 2025

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Student Current Account
from Halifax 4.60 from 10 reviews
FlexDirect
from Nationwide 4.43 from 288 reviews
Current account
from Card One Money 5.00 from 3 reviews

There's still more to see!

NatWest has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub