Write a review

Go to business site

NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.83 (952 reviews)

View other NatWest products

4.77

Based on 952 reviews, last reviewed 18th Nov 2025

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Thank You, NatWest for a Truly Outstanding Service! I don’t think banks get the appreciation they truly deserve, especially when they’ve already taken steps to protect you before you even realise you’ve... Read more Reviewed on: 15th October 2025

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

Read all reviews See your review

About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Reward Account reviews (952)

Review of the NatWest, Reward Account:

Excellent

Perfect for my needs. Use it every day Reviewed on: 4th December 2019

Easy to speak to someone, good advice, good financia...

Easy to speak to someone, good advice, good financial support Reviewed on: 2nd April 2025

Simplified online banking

This account meets my banking needs perfectly, with the added bonus of accruing monthly rewards. Reviewed on: 2nd April 2025

A mobile app par excellence!

I have had excellent service for the last five years with NatWest, no issues with my account or with customer service, who have been extremely helpful and very professional. The mobil app is very powerful and gives me the ability to action every account function you could need on a mobile smart device. The app appears very secure, which is a comfort. Reviewed on: 2nd April 2025

good banking online service, app easy to use and it...

good banking online service, app easy to use and it doesn't break much. overall good experience Reviewed on: 2nd April 2025

NatWest has my vote

I have held a NatWest current account for 60 years and never felt the need to change despite cash back offers by competitive Banks Reviewed on: 2nd April 2025

Brilliant customer service every time I have the nee...

Brilliant customer service every time I have the need to call them up. Reviewed on: 18th March 2025

I have no issues, customer service are always there...

I have no issues, customer service are always there to help taking note of my vulnerabilities to offer more support. Reviewed on: 13th March 2025

Easy money for the taking.

Easy money for the taking. Good app Reviewed on: 28th February 2025

Great rewards with an easy to use app with simple ye...

Great rewards with an easy to use app with simple yet effective features Reviewed on: 27th February 2025

Best bank all around

Always used as primary bank, the account is easy to manage and everything is readily available, from direct debit management to payments and bills. Rewards and cashback are also great and overall never had a bad experience. Reviewed on: 27th February 2025

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Choice Current Account
from Danske Bank UK 3.42 from 21 reviews
Current Account
from ICICI Bank 5.00 from 2 reviews
Current account
from Cater Allen 0.00 from 0 reviews

Want to see more from NatWest?

Life Insurance
from NatWest 5.00 from 3 reviews
Tracker Rate Mortgage
from NatWest 5.00 from 5 reviews
Rooster card
from NatWest 4.92 from 13255 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub