Write a review

NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.84 (917 reviews)

View other NatWest products

4.82

Based on 917 reviews, last reviewed 10th Dec 2024

33% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

The switch was nice and easy. The switch was nice and easy. Just had to complete my application online and all direct debits, standing orders and incoming payments were handled by ... Read more Reviewed on: 10th December 2024

Latest lowest rating:

1

Reward voucher not accepted, B&Q Exchanged £100 of rewards for a £100 B&Q voucher, however B&Q will not accept the voucher and NatWest won’t cancel the voucher and refund back to the ... Read more Reviewed on: 20th June 2024

Read all reviews See your review

About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Reward Account reviews (917)

Review of the NatWest, Reward Account:

Online enquiry was productive but confusing.

Online enquiry was productive but confusing. I eventually spoke with a human being and was able to get the answers I needed Reviewed on: 14th October 2024

Are the rewards worth it

Had no problems with my account but I’m thinking to close/switch as I’m paying £2 a month and not really making use of the rewards Reviewed on: 5th June 2023

Great Product

Perfect for a little extra each month, for basically paying bills and using the app. Never an issue, and sometimes the trade up options are quite good Reviewed on: 31st May 2023

Clever account

With this account you can save money because you get rewarded for quite a few spendingd Reviewed on: 31st May 2023

Good customer service

It is always delightful to deal with Natwest customer service team, no matter in branch or over the call or online chat, every time my questions and issues have always been resolved promptly. Reviewed on: 31st May 2023

Helpful reward account

I like having a reward account as it gives me money back rewards on things I spend money on every month Reviewed on: 23rd May 2023

Incompetent

I tried to swich my Halifax current account to an existing NatWest rewards account. Some time later I received a text message asking me for my date of birth, I assumed this was a scam text as NatWest had my details and it is part of the log in procedure so I forwarded it to the NatWest fraud team and heard no more until an email saying the transfer had failed. I was then told I need to go online and use CORA messaging system to speak to an agent. From here it went downhill fast, the response times were over 4 hours!. Reviewed on: 21st April 2023

Free Rewards

I’ve earned hundreds of pounds over the years just for having a bank account with NatWest. Free money what not to like. Reviewed on: 11th April 2023

Great for saving money

Great always on hand if something ain't right or fraud is happening Reviewed on: 11th April 2023

Easy

No nonsense availability for a 90 year old. ! , ! ! Reviewed on: 11th April 2023

Win win all the way!!

Since being introduced to the Reward account, I have earned a sizeable amount of money just through doing my normal shopping and paying expenses. I introduced my sister so she now earns on her spending too. I leave mine as long as possible till I use the Reward money then it pays towards something special. I love it!!!❤ Reviewed on: 11th April 2023

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

NatWest has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub