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NatWest: Reward Platinum Account reviews

Name: Reward Platinum Account
Rating: 4.83 (444 reviews)

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4.79

Based on 444 reviews, last reviewed 12th Jun 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Happy customer I've had the account for several years alongside the rewards credit card and I am extremely happy both products working alongside. Obviously, I have e... Read more Reviewed on: 12th June 2025

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

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About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Reward Platinum Account reviews (444)

Review of the NatWest, Reward Platinum Account:

Great service, easy to use app

I love the NatWest app and how easy it is to use, and that I can basically do anything without ever having to make a phone call or visit a branch. I pay £20 a month for Platinum Rewards and recently had to use the included breakdown cover. It was easy to contact them, no hassle getting a breakdown service out to me, which I was so grateful for being with my young son at the time. Reviewed on: 9th March 2023

Fantastic

I have always banked with NatWest and probably always will. The customer service and the banking app are just great. Not tempted to leave for the incentives Reviewed on: 20th February 2023

No fear banking

Fantastic friendly staff with a bank that offers everything Reviewed on: 20th February 2023

Good service all the time

Always available when help needed Reviewed on: 20th February 2023

Great Service

I love the banking app. Probably the best I've used. Simple but effective. Does everything I need it to. Reviewed on: 20th February 2023

The easy peasy app

I've banked with NW for over 35 years, they have always been friendly and helpful. Now with the App my banking is even more straightforward. Reviewed on: 20th February 2023

Great product easy to use

Straight forward easy interaction using natwest products Reviewed on: 20th February 2023

Platinum Perfection

This Bank account & Bank App has everything I could possibly want/need & more. 10/10 Reviewed on: 20th February 2023

App and branch

Excellent app. Staff so helpful and friendly in the branch. Maldon Essex. Reviewed on: 20th February 2023

Just the Best Banking App

Great Mobile Banking App, easy to use and so much on it Reviewed on: 20th February 2023

Old fashioned values and customer service

NatWest, offers customer service second to none in the banking industry. Whilst modern banks are online only and you can’t speak to anyone. NatWest provides the right mix of modern banking with a brilliant online app and good old fashioned face to face customer service. Reviewed on: 20th February 2023

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